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Author Topic: DEMO SITE PROBLEM  (Read 733 times)
osher
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« on: November 01, 2014, 11:10:39 AM »

HI
I have put the demo site and work on it. but from some reason the part where :  wrriten : WELCOME TO THE CORPWAY WEBSITE
is white and in my site its not.
i dont know what went wrong?
the  part that is #s5_center_area1 which in white is  not exixst in my site anymore - how do i fix that? each module i put is on the backround on the two rows and th module stand out of the template body line. please help....

thanks
« Last Edit: November 01, 2014, 04:17:24 PM by osher » Logged
mikek
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« Reply #1 on: November 03, 2014, 08:42:37 AM »

Hello,

Please post a url to where this occurs.
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Mike Knott
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osher
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« Reply #2 on: November 03, 2014, 01:06:26 PM »

hi
the site is off so i send pagescan.

thanks
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mikek
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« Reply #3 on: November 04, 2014, 08:10:42 AM »

Hello,

I would need to be able to see this live in order to debug it. If you can upload the site to a test server I can view it from there.
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Mike Knott
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Shape 5 Team

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osher
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« Reply #4 on: November 04, 2014, 02:48:05 PM »

HI

Here a link to the site: www.mishpateam.co.il/administrator

user: admin
password: admin

The main page is with the problem

Thanks
« Last Edit: November 05, 2014, 06:02:51 AM by osher » Logged
mikek
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« Reply #5 on: November 05, 2014, 08:19:13 AM »

Hello,

Your site is asking for a secret key at login as well. Please private message that to me rather than posting it in the boards.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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osher
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« Reply #6 on: November 05, 2014, 08:30:05 AM »

HI

now it will work:

 the link: www.mishpateam.co.il

user: admin

password: 12345

no need for Secret Key  - leave it empty.

thanks
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mikek
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« Reply #7 on: November 05, 2014, 12:43:52 PM »

Hello,

This text "WELCOME TO THE CORPWAY WEBSITE" is not on your site, so I can identify any css issues regarding white text.

The center area will hide if you've turned it off under the General tab in Vertex.
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Mike Knott
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Shape 5 Team

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- Put your trust in the hands of our extremely qualified staff to get your job done right!


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osher
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« Reply #8 on: November 05, 2014, 02:09:38 PM »

Hi
i have never done any change in the general tabs from on to off. so this is not the answer.

i have put in the right a module so you can see that its apears wrong and not on the white as in the template.

so what's wrong here???
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mikek
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« Reply #9 on: November 05, 2014, 02:34:32 PM »

Hello,

If the entire center section is not showing when you unpublish the right module, then you have it turned off under the General tab in Vertex. There are no other features that would turn this off. You need to check your General tab and make sure the Home page is not selected in the Hide Component area.

Your original statement was that the Welcome To The.... text was white. If you are referring to parts of the template being outside of the body wrapper (wider than other areas) You most likely have an issue with one of your modules on the page, such an unclosed </div>. Any unclosed element will cause a problem like this. I can see that the issue only occurs on only page. You need to unpublish each module and article on the home page to see which is causing the problem.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
osher
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« Reply #10 on: November 06, 2014, 06:17:42 AM »

Hi
I have send you a message with info to get to the administrator so you be able to see i have done to change in the general tab and see what is the real problem.

thanks
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mikek
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« Reply #11 on: November 06, 2014, 08:31:14 AM »

Hello,

Please private message me ftp access so I can debug this quicker. Click on my username to send a private message, not email please.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mikek
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« Reply #12 on: November 06, 2014, 03:52:39 PM »

Hello,

Your login was not working because you provided me a cpanel login when I requested ftp access. I was able to login and setup ftp on your server. The issue is now fixed. The problem was due to an unclosed div in your module's content at top_row1_1. This is why I said above to unpublish each module to identify which one is causing the problem, that helps single out a particular problem module.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
osher
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« Reply #13 on: November 06, 2014, 04:42:51 PM »

Thank you so much!!!!
your help was great and your patience as well! Smiley
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mikenicoll
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« Reply #14 on: November 08, 2014, 02:30:17 PM »

Let us know if you have any further questions!
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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