creeknet2
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« on: November 16, 2014, 03:52:38 PM » |
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I have been using S5 a long time. Today I installed Zoka. When I try to open the template to set it up I get the info screen, no vertex tab.
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mikenicoll
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« Reply #1 on: November 16, 2014, 10:02:31 PM » |
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Hello,
Have you tried a different browser? Are you running any 3rd party extensions?
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Mike Nicoll ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
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creeknet2
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« Reply #2 on: November 17, 2014, 10:15:30 AM » |
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Platform J3 already running Helion. Nothing fancy going on with 3rd party stuff.
I have installed it on 2- J3 and 1- J2.5 with same results. The 2-J3's are even on different servers with same result.
In admin template manager I click on the template link where you go to edit the template. Normally the Vertex tab opens. It does not on Zoka.
If you want to look at it in the admin email me for login.
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finroot
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« Reply #3 on: November 17, 2014, 10:58:56 AM » |
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Yes, same problem. No Vertex tab.
Another shape5-templates - OK.
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mikenicoll
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« Reply #4 on: November 17, 2014, 11:58:24 AM » |
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Hello,
Could you both post details about your server environment? I tested this on the latest installation locally and live and the Vertex Tab was appearing on both tests.
PHP Version: Site Shaper or Template: Browsers Tested:
Thanks,
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Mike Nicoll ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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creeknet2
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« Reply #5 on: November 17, 2014, 12:15:30 PM » |
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PHP Built On Linux 2.6.32-431.20.3.el6.x86_64 #1 SMP Thu Jun 19 21:14:45 UTC 2014 x86_64 Database Version 5.5.40-log Database Collation utf8_general_ci PHP Version 5.6.2 Web Server nginx/1.6.2 WebServer to PHP Interface fpm-fcgi Joomla! Version Joomla! 3.3.6 Stable [ Ember ] 01-October-2014 02:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
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« Last Edit: November 17, 2014, 01:03:24 PM by Media Guys »
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creeknet2
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« Reply #6 on: November 17, 2014, 12:19:31 PM » |
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Site Shaper and regular install are having the same problem. No Vertex tab in admin.
Current versions of Firefox, IE and Chrome. Same result.
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« Last Edit: November 17, 2014, 12:22:02 PM by Media Guys »
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jonahh
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« Reply #7 on: November 17, 2014, 12:46:28 PM » |
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Hey guys,
I was able to replicate this on an install, we are looking into the issue.
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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jonahh
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« Reply #8 on: November 17, 2014, 01:36:18 PM » |
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Ok the issue was the capital z in "Zoka" in the templatedetails.xml. You can rename this and then it will load. I will update the downloads shortly.
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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jonahh
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« Reply #9 on: November 17, 2014, 03:20:49 PM » |
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Ok guys this has been updated in the downloads too. All should be good to go now.
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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creeknet2
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« Reply #10 on: November 17, 2014, 04:20:04 PM » |
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I edited that in an already installed template and it worked fine. Thanks.
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« Last Edit: November 17, 2014, 04:23:08 PM by Media Guys »
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mikenicoll
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« Reply #11 on: November 17, 2014, 10:47:55 PM » |
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Sorry for any inconvenience and let us know if you have any further questions.
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Mike Nicoll ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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paleso
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« Reply #12 on: November 18, 2014, 01:49:28 AM » |
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Can you elaborate on exactly what needs to be changed and where to make it work, rather than removing the files and reinstalling the starshaper
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finroot
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« Reply #13 on: November 18, 2014, 02:08:00 AM » |
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Thank you!
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mikenicoll
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« Reply #14 on: November 18, 2014, 02:26:41 AM » |
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Hello, @paleso Jonah Hall: Ok the issue was the capital z in "Zoka" in the templatedetails.xml. You can rename this and then it will load. I will update the downloads shortly.
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Mike Nicoll ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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