Forum Support

Shape 5
March 28, 2024, 10:57:58 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1] 2
  Print  
Author Topic: Cant edit Vertex in admin  (Read 1957 times)
creeknet2
Jr. Member
**
Offline Offline

Posts: 7



« on: November 16, 2014, 03:52:38 PM »

I have been using S5 a long time. Today I installed Zoka. When I try to open the template to set it up I get the info screen, no vertex tab.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: November 16, 2014, 10:02:31 PM »

Hello,

Have you tried a different browser? Are you running any 3rd party extensions?
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
creeknet2
Jr. Member
**
Offline Offline

Posts: 7



« Reply #2 on: November 17, 2014, 10:15:30 AM »

Platform J3 already running Helion. Nothing fancy going on with 3rd party stuff.

I have installed it on 2- J3 and 1- J2.5 with same results. The 2-J3's are even on different servers with same result.

In admin template manager I click on the template link where you go to edit the template. Normally the Vertex tab opens. It does not on Zoka.

If you want to look at it in the admin email me for login.
Logged
finroot
Jr. Member
**
Offline Offline

Posts: 2



« Reply #3 on: November 17, 2014, 10:58:56 AM »

Yes, same problem. No Vertex tab.

Another shape5-templates - OK.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #4 on: November 17, 2014, 11:58:24 AM »

Hello,

Could you both post details about your server environment? I tested this on the latest installation locally and live and the Vertex Tab was appearing on both tests.

PHP Version:
Site Shaper or Template:
Browsers Tested:

Thanks,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
creeknet2
Jr. Member
**
Offline Offline

Posts: 7



« Reply #5 on: November 17, 2014, 12:15:30 PM »

PHP Built On    Linux 2.6.32-431.20.3.el6.x86_64 #1 SMP Thu Jun 19 21:14:45 UTC 2014 x86_64
Database Version    5.5.40-log
Database Collation    utf8_general_ci
PHP Version    5.6.2
Web Server    nginx/1.6.2
WebServer to PHP Interface    fpm-fcgi
Joomla! Version    Joomla! 3.3.6 Stable [ Ember ] 01-October-2014 02:00 GMT
Joomla! Platform Version    Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent    Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
« Last Edit: November 17, 2014, 01:03:24 PM by Media Guys » Logged
creeknet2
Jr. Member
**
Offline Offline

Posts: 7



« Reply #6 on: November 17, 2014, 12:19:31 PM »

Site Shaper and regular install are having the same problem. No Vertex tab in admin.

Current versions of Firefox, IE and Chrome. Same result.
« Last Edit: November 17, 2014, 12:22:02 PM by Media Guys » Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #7 on: November 17, 2014, 12:46:28 PM »

Hey guys,

I was able to replicate this on an install, we are looking into the issue.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #8 on: November 17, 2014, 01:36:18 PM »

Ok the issue was the capital z in "Zoka" in the templatedetails.xml.  You can rename this and then it will load.  I will update the downloads shortly.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #9 on: November 17, 2014, 03:20:49 PM »

Ok guys this has been updated in the downloads too.  All should be good to go now.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
creeknet2
Jr. Member
**
Offline Offline

Posts: 7



« Reply #10 on: November 17, 2014, 04:20:04 PM »

I edited that in an already installed template and it worked fine. Thanks.
« Last Edit: November 17, 2014, 04:23:08 PM by Media Guys » Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #11 on: November 17, 2014, 10:47:55 PM »

Sorry for any inconvenience and let us know if you have any further questions.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
paleso
Jr. Member
**
Offline Offline

Posts: 1



« Reply #12 on: November 18, 2014, 01:49:28 AM »

Can you elaborate on exactly what needs to be changed and where to make it work, rather than removing the files and reinstalling the starshaper
Logged
finroot
Jr. Member
**
Offline Offline

Posts: 2



« Reply #13 on: November 18, 2014, 02:08:00 AM »

Thank you!
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #14 on: November 18, 2014, 02:26:41 AM »

Hello,

@paleso
Quote
Jonah Hall:
Ok the issue was the capital z in "Zoka" in the templatedetails.xml.  You can rename this and then it will load.  I will update the downloads shortly.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1] 2
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.