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Author Topic: mp3 gallery not displaying in Joomla 3.3.3  (Read 873 times)
Labelina
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« on: December 10, 2014, 09:42:15 PM »

Hi there,

The module does not appear on my website:

I am using Joomla 3.3.3 and I used a custom html to display the mp3 gallery module. (Module is published)
I have followed the example provided on your website to configure the module, with one track.
I know the URLs are correct as I have tried them directly on the browser and they work.
I have followed the step provided for a similar issue under Joomla 2.5 (Editing modules\mod_s5_mp3_gallery\tmpl\default.php on line 26).
I have also looked at other third party modules that I use. I have disabled them but that did not change anything.

Anything else I could try?

Thanks,
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jonahh
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« Reply #1 on: December 11, 2014, 01:13:06 PM »

Hello,

Why are you using a custom HTML module?  This is probably the issue.  Just publish the module without putting it inside a custom HTML one and it should work then.

Regards,
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Jonah Hall
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Shape 5 Team

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Labelina
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« Reply #2 on: December 11, 2014, 07:04:24 PM »

Hi there,

Thanks for writing back. 
It is not a custom HTML (my mistake). It is a module element which is part of a page builder that allows me to insert modules onto the page.
I use it with other modules and it works fine.

My problem remains. The module is not displayed on the page.

Have I missed anything from the steps I followed above?

Thanks
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jonahh
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« Reply #3 on: December 12, 2014, 01:25:28 PM »

Oh ok, well it could be conflicting with some JavaScript from another extension you have installed.  I would try disabling all 3rd party extensions and see if this fixes the issue of it now showing up.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Labelina
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« Reply #4 on: December 12, 2014, 05:40:02 PM »

Hi,

I already did that, as mentioned above (rewritten below):

- Module is published
- I have followed the example provided on your website to configure the module, with one track.
- I know the URLs are correct as I have tried them directly on the browser and they work.
- I have followed the step provided for a similar issue under Joomla 2.5 (Editing modules\mod_s5_mp3_gallery\tmpl\default.php on line 26).
- I have also looked at other third party modules that I use. I have disabled them but that did not change anything.

Is there any other thing I might have forgotten?  Can I PM you with the site details so you can have a look? I have set everything up and once this fixed, everything should be working fine and I can publish my site.

Thanks,


Oh ok, well it could be conflicting with some JavaScript from another extension you have installed.  I would try disabling all 3rd party extensions and see if this fixes the issue of it now showing up.
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jonahh
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« Reply #5 on: December 15, 2014, 02:29:55 PM »

Yes please PM me details and I'll take a look at this for you.

Regards,
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
rikadus
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« Reply #6 on: July 06, 2015, 06:33:22 PM »

How did this ended up? I have the same problem here no list of music shows on the module frontpage. Any solution? I have nothing extra instaled except what came in your instalation package... so couldn't be a conflict... I've tried every possible config from the module it self with no joy...
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jonahh
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« Reply #7 on: July 07, 2015, 12:53:10 PM »

Hello,

That does sound odd why its not working. Could you please post a URL where this is occurring?

Thanks,
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
rikadus
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« Reply #8 on: July 07, 2015, 06:12:23 PM »

Hi Jonahh
Site is offline... but I'll PM you in a sec...

Hello,

That does sound odd why its not working. Could you please post a URL where this is occurring?

Thanks,
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