rastaman
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« on: January 29, 2009, 08:51:17 PM » |
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hello,
the chat will not show online on the website, even after pasting the code in the html file right before the </body> part.
when i log into the chat on my computer it shows 5 users offline, but even if there are users on the site it will not switch to ONLINE.
Any ideas?
Thanks,
Jonathan
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rastaman
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« Reply #1 on: January 29, 2009, 10:48:54 PM » |
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hello,
well i got the chat to work, the only problem i am having now is that with IE the live chat icon is not Visible with firefox it works.
any ideas?
Jonathan
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mikek
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« Reply #2 on: January 30, 2009, 07:49:40 AM » |
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Hello, please post a url.
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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rastaman
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« Reply #3 on: January 30, 2009, 01:25:00 PM » |
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hey Mike, here you go: http://174.142.104.18/Thanks, Jonathan
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rastaman
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« Reply #4 on: January 30, 2009, 01:26:15 PM » |
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and now its not working again.
it comes and goes, let me know what you find out, i am online on my side with the chat open.
thanks.
Jonathan
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mikek
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« Reply #5 on: January 30, 2009, 01:38:54 PM » |
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Hi, I don't think it's pulling the script. When you setup the script it would have looked like this: <script type="text/javascript" src="<?php echo $this->baseurl ?>/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script> <script type="text/javascript"> wc_init("Your Habla ID"); </script> Can you try doing this instead: <script type="text/javascript" src=" http://174.142.104.18/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script> <script type="text/javascript"> wc_init("Your Habla ID"); </script>
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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rastaman
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« Reply #6 on: January 30, 2009, 01:46:52 PM » |
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I made the following changes as you reguested: this is what i got: <?php } ?> <script type="text/javascript" src=" http://174.142.104.18/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script> <script type="text/javascript"> wc_init("7598-77411561-10-5065"); </script> </body> </html> still not working, any more ideas boss? Thanks, Jonathan
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mikek
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« Reply #7 on: January 30, 2009, 02:39:30 PM » |
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Hi, that is very strange. Can you login into your hab.la account and under the Customize screen make sure nothing is checked under Functionality and Plugins.
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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rastaman
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« Reply #8 on: January 30, 2009, 04:28:49 PM » |
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hey,
I just checked the Setting on the hab.la site, all is set to the default setting, and there is nothing realy there that i can see that may block this out.
so how about i let you in my joomla and you have a look and tell me what you think?
or do you have any new idea?
Thanks,
Jonathan
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mikek
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« Reply #9 on: January 30, 2009, 05:06:13 PM » |
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Yes, please send me:
1. Your hab.la login information 2. super admin access 3. ftp access
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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mikek
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« Reply #10 on: January 30, 2009, 09:14:48 PM » |
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Hello, I received an email with your super admin login access but I also need your ftp access and hab.la login access.
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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rastaman
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« Reply #11 on: January 31, 2009, 05:03:42 PM » |
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hello,
on the way to you now.
J.
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mikek
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« Reply #12 on: January 31, 2009, 05:48:07 PM » |
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Hi, I'm not totally sure what the problem was, I just reinstalled the module and it's working correctly now. You might need to clear the cache on your browser to see the change.
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Mike Knott ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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rastaman
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« Reply #13 on: January 31, 2009, 07:38:26 PM » |
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It is working now, did not even have to clear the cache.
nice work there thanks a million.
J.
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