Forum Support

Shape 5
November 28, 2021, 12:18:23 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
   Home   Help Search Login Register  
Pages: [1]
Author Topic: Global Configuration screen is completely blank  (Read 247 times)
Jr. Member
Offline Offline

Posts: 117

« on: March 28, 2015, 08:41:07 PM »


Just hoping someone can help me fix a problem.  I used the siteshaper for this template to install everything.  All screens work perfectly on localhost.  When uploaded to the server however, all screens work perfectly except the global configuration screen, which is completely blank.  How do I fix this?

Extra info:  the log and tmp paths are correct.  I changed error_report in config from 'default' to 'maximum' but that didn't do anything.  I have used S5 templates for my other projects and never had a problem with this before.

Please let me know what it could be so I can try to fix it as it is important to have access to this.

Thank you.
Offline Offline

Posts: 28743

« Reply #1 on: March 30, 2015, 08:06:38 AM »


The template itself wouldn't control any of that, the global configuration area is completely powered by Joomla. If it's not loading at all, I would suspect that's a hosting environment issue. Are there any error messages on the page or in your php_errorlog? Your host might be able to review this as well and discern if there's a configuration problem on the server, such as an ownership or chmod problem.

Mike Knott
Shape 5 Team

- Need a great host for your website? We highly recommend!

- Put your trust in the hands of our extremely qualified staff to get your job done right!

- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.