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Author Topic: Issues after installation (Site shaper Emusica)  (Read 1530 times)
jontela
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« Reply #15 on: April 16, 2015, 02:37:52 PM »

and now the Image and Content Fader disappeared from the front page!
http://nordicgigs.com/

I am starting to wonder how stable and how WP compatible the S5 Emusica template is. If this continues I have to consider abonding it. That would be sad as I have invested both time and money now.

BR / Jonas
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Tristan Rineer
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« Reply #16 on: April 17, 2015, 06:45:05 AM »

From looking at your site it appears that you have decided to move on to a different theme.  Considering the amount of difficulty you have had it's completely understandable.  I have tested EMusica many times without compatibility or stability issues, and you are the first member to have the problems you've posted about; which makes me think it could be a server-side problem - possibly related to how complex the framework is.  Either way, I'm sorry I wasn't able to help more; hopefully your new theme will work much better for you.
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Tristan Rineer
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Shape 5 Team



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- Put your trust in the hands of our extremely qualified staff to get your job done right!


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jontela
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« Reply #17 on: April 17, 2015, 06:58:58 AM »

Thanks Tristan for your good will and the good support. Sometimes there are issues that go beyond our grasp. Yes, it is correct I had to decide to move on because of the issues. I am sorry.
Best regards,
Jonas

P.S. I assume there is no money back guarantee the first few days?
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Tristan Rineer
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« Reply #18 on: April 17, 2015, 07:30:06 AM »

Completely understandable; you have to do what makes sense.

As for refunds, unfortunately, no; there's no guarantee.  Also, I am paid based on sales, so if you were to get a refund, you would essentially be saying that my time spent trying to solve your problem (even though I wasn't able to) was worthless.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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