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Author Topic: Register - Not working  (Read 1456 times)
sixelarotc
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« on: April 19, 2015, 08:46:12 AM »

When I select register on the top of my page and fill out the form, it has 2 errors:
  • The Captcha / Recaptcha image does not show
  • After filling out the form, you get a 404 Page not found error

A few troubleshooting steps already taken:
  • Reinstalled the mod (Same Results)
  • Published the login mod to another position. (The registration works here with the native joomla register)
  • Published the s5_register mod to another position (The page completely shifted. Was not able to test mod)
  • Disabled Captcha / Recaptcha (Same Result)
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jonahh
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« Reply #1 on: April 20, 2015, 11:17:20 AM »

Hello,

Do you have GD image library enabled on your server?   This is required in order for the captcha image to show.

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Jonah Hall
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sixelarotc
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« Reply #2 on: June 07, 2015, 07:40:03 PM »

Not sure what that is. How can I verify?
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mikek
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« Reply #3 on: June 08, 2015, 07:38:48 AM »

Hello,

You would have to check with your hosting provider to make sure it's enabled on your server.
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Mike Knott
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Shape 5 Team

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sixelarotc
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« Reply #4 on: June 10, 2015, 12:24:50 AM »

I don't think it is the server because I have a copy of the site for development on the same server and it still works. I've also tried disabling SEO and SEF. Any other suggestions?
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mikek
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« Reply #5 on: June 10, 2015, 07:24:25 AM »

Hello,

If you have the exact same files on two different installs, and one is working  and the other is not, first make sure that they are the exact same files by copying the working files to the other site and over-write. If they are the exact then there is something in your installation that is blocking the script from running.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
sixelarotc
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« Reply #6 on: June 10, 2015, 11:32:12 AM »

Based on the issue that I am describing, what files do you suggest I verify?
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mikek
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« Reply #7 on: June 11, 2015, 07:22:37 AM »

Hello,

I would start with htaccess to see if there are any lines in there that are blocking the functions of the register module. Beyond that it could be anything as simple as a third party plugin that's conflicting.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
sixelarotc
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« Reply #8 on: June 13, 2015, 07:47:14 AM »

I replaced the .htaccess and now get the follow error:

"Strict Standards: Only variables should be assigned by reference in /home/"username"/public_html/modules/mod_s5_register/captcha/validate.php on line 21

The username you entered is not available. Please pick another username."


I tried enabling and disbaling Capcha/ReCapcha with no luck. Also replacing the validate.php file suggested. Any further suggestions?

Thanks!
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jonahh
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« Reply #9 on: June 19, 2015, 02:42:41 PM »

The Strict Standards error can be removed by disabling php errors via php.ini file or your server host can help you. 

As for the other error "The username you entered is not available. Please pick another username." it just sounds like the username you are entering is already in the database?  Did you try different new usernames?
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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