Forum Support

Shape 5
March 29, 2024, 01:08:46 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: 404 Error page when using Administrator interface  (Read 534 times)
MurrayG
Jr. Member
**
Offline Offline

Posts: 96



« on: May 08, 2015, 10:51:23 PM »

If I open the index.php file (for example) and then close without editing I get redirected out of the Administrator interface and to the Site 404 error page.
It also happens if I try to create a custom html module.
Why?
How to fix?

Thanks
Murray
Logged
MurrayG
Jr. Member
**
Offline Offline

Posts: 96



« Reply #1 on: May 11, 2015, 07:09:31 PM »

Update:

I created a new database and imported a known good backup (few months old) having first made a text copy of everything I could since the date of that backup.  Re-did all the changes since the backup from the text files and rebuilt the menus.  Site is now back as it should be and all edits from Module Manager now work, I even rebuilt the menu item that was making the site go blank and it works without issues.

However, if I open index.php in Template Manager > Customise Template and close it again (no edits) I now no longer get a 404 page, I just get a blank page.. View source shows nothing at all.

Any ideas?

Thanks
Murray

I guess it is not the end of the world as I can always edit index.php in cPanel - should I ever need to.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #2 on: May 12, 2015, 01:05:00 AM »

Hello,

You shouldn't be editing files via the Joomla Backend as it can cause a bunch of corruption issues during writes if server timeouts occur during the process. I would use SFTP and Filezilla for moving/modifiying files to the server.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
MurrayG
Jr. Member
**
Offline Offline

Posts: 96



« Reply #3 on: May 12, 2015, 01:40:06 PM »

Ok, thanks
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #4 on: May 12, 2015, 09:16:56 PM »

NP
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.