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Author Topic: Login popup box not responding  (Read 288 times)
chriddo
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« on: May 12, 2015, 09:50:29 AM »

When trying to login the popup box appears but there is no way of being able to login. The username and password area can not be highlighed and the login button not live at all.

Please assist as soon as possible
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mikenicoll
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« Reply #1 on: May 12, 2015, 09:12:03 PM »

Hello,

What is the URL? Do you have the login and register modules published to all pages in the "login" and "register" positions?
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Mike Nicoll
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Shape 5 Team

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chriddo
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« Reply #2 on: May 13, 2015, 12:51:26 AM »

I will send you a PM with login to the front end so you can see the error yourself. Thanks.
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mikenicoll
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« Reply #3 on: May 15, 2015, 09:34:05 PM »

Hello,

I logged into the site and tested the Login module but it appears to be working on my end. I entered some credentials and hit "submit", then it took me to another page stating that those credentials were invalid as I assume I wasn't setup as a back end user. If you haven't resolved this let me know but definitely try reinstalling S5 Box and S5 Register first and ensure only once instance of each is active on the site.

Regards,
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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