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Author Topic: Issues loading Spectrum site shaper  (Read 487 times)
chasbagley
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« on: May 18, 2015, 09:49:43 AM »

Good Morning,
Hey guys I know this sounds strange but I am trying to load Spectrum 2.5 on my site.
I get to the installation page but cannot go any further than the language warning.
Am I doing something wrong?
http://ohfudge.co/installation/index.php#

As a side not, I have uninstalled and re-installed 2 times. If that helps.

Thanks for your help.
Charlie
« Last Edit: May 18, 2015, 09:58:08 AM by chasbagley » Logged
mikenicoll
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« Reply #1 on: May 18, 2015, 06:30:03 PM »

Hello,

I tested the latest 2.5 Site Shaper on my server and wasn't experiencing any installation issues. Our Template doesn't control the installation screens though and only gets applied on the very last step. Usually this issue occurs due to a server configuration issues such as incorrect database details or php upload limits. I would contact your web host for assistance with installation and getting the right credentials.

On a side note on the URL provided I was able to get to the database screens using Firefox.

Regards,
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Mike Nicoll
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Shape 5 Team

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chasbagley
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« Reply #2 on: May 20, 2015, 06:59:13 AM »

Thanks Mike,
I will look in to the server side and see what is going on.
Firefox....hmmm.
Interesting.
Thanks,
Charlie
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mikenicoll
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« Reply #3 on: May 20, 2015, 05:26:34 PM »

NP Smiley
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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