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Author Topic: Helion responsive menu: Can click to open, but cannot click to close. JCH used.  (Read 574 times)
denozzo
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« on: May 27, 2015, 07:01:41 AM »

Hi Guys

I am not sure what has happened here. It has been a while since i worked on this site, but for some reason, the mobile menu, if you click the menu icon, the menu slides open. But... when you click to close it, it stays open.

http://snag.gy/aDwnx.jpg

These are the errors in console when i clicked it.
http://snag.gy/paiJM.jpg

Can you make any suggestions?

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denozzo
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« Reply #1 on: May 27, 2015, 07:20:42 AM »

Ok, i have deduced that JCH optimize is causing the problem but not sure how to fix the issue and work with JCH.
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mikenicoll
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« Reply #2 on: May 27, 2015, 10:50:29 PM »

Hello,

Unfortunately we do not provide debugging assistance for 3rd party extensions that cause conflicts with our products. You would need to contact its developer for integration support and to see what coding is causing issues.

Regards,
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Mike Nicoll
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denozzo
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« Reply #3 on: May 28, 2015, 12:53:55 AM »

Hi

Perfectly understood.
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mikenicoll
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« Reply #4 on: May 29, 2015, 12:52:04 AM »

Let us know if you find the solution on their forums.
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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