Forum Support

Shape 5
March 29, 2024, 12:55:24 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: solved. site shaper installation fail database connection  (Read 391 times)
wdemilly
Jr. Member
**
Offline Offline

Posts: 2



« on: June 05, 2015, 11:27:09 AM »

Solved.  DB user didn't have admin privleges checked.



I'm trying to install the site shaper for classifieds to my siteground host.   I've uploaded the zip file, and extracted.    Then proceeded to the front-end installation.   When I attempt to create/connect to the database, I get an error message:

An error occurred while trying to create the database walterde_newwebsite.
The user may not have enough privileges to create a database. The required database may need to be created separately before you can install Joomla!.


I contacted siteground's tech support.  They confirmed that the type of db is MySQL, and also created the db for me, and still I could not connect.

So... can I simply to to phpmyadmin, and import the db from the installation files?  If so, what db do I import?

Thanks.





« Last Edit: June 05, 2015, 11:58:47 AM by wdemilly » Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: June 06, 2015, 08:43:26 PM »

Hello,

Glad you got it sorted.

Regards,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.