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Author Topic: Unable to edit Shape 5 Theme Options  (Read 1288 times)
LKPinilis
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« on: June 25, 2015, 05:49:26 PM »

When I navigate to the Shape 5 Theme Options, it brings up buttons saying "Template Specific," "Layout," etc.
However, I am unable to do anything on this page. Clicking on the buttons does nothing. Hovering over does nothing.

This means that I have to get into the backend of wordpress to make simple changes and doing something like updating my facebook or twitter links would be a nightmare

Any ideas?
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Tristan Rineer
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« Reply #1 on: June 26, 2015, 11:52:05 AM »

Cyan runs on the pre-responsive version of the framework; this means that there are two options available for upgrading to improve compatibility with the latest versions of WP.

The first/easy option - upgrade the admin only:
   
    1. Download the Vertex Upgrade Patch, but don't install it normally.
    2. Instead of doing the full patch, delete the the "vertex/admin/" folder of the theme and replace it with the version from the patch.
    3. Do the same with the "vertex/parameters.php" file.
    4. Done.  That will bring the admin portion of the theme current; the theme will be fully functional, no more updates needed.
           (NOTE: This method keeps the theme on the old "mootools" javascript library; you will need to be sure you never update the Image and Content Fader plugin, or it will break. (More info available here.))


The second option - full patch:

    1. As above, download the Vertex Upgrade Patch.
    2. Do the full patch (Delete the /vertex/admin and /vertex/includes folders from the theme, then upload all patch files into the theme directory through FTP).
    3. Download the latest versions of all S5 plugins you want to use - the shaper versions are not compatible with the latest patch version.
    4. Verify the settings of all the widgets associated with the updated plugins, be sure to re-save those widgets.


The second option is a more long-term solution, and will add some new features that weren't available when the theme was originally released, but it will take longer, and there may be some errors that appear until you save the theme options (when you first patch, you may have to hit "save" a second time before the theme options begin displaying properly).
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LKPinilis
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« Reply #2 on: June 28, 2015, 03:03:48 PM »

Thanks - that fixed it and now I can see the theme options.
However, now I'm unable to edit the widgets in the customizer. Trying to drag and drop a text field on the appearance->widgets page is a hassle as I get issues trying to drag around a text field through all those widgets.
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Tristan Rineer
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« Reply #3 on: June 29, 2015, 12:12:11 PM »

The most recent versions of the patch have removed the widgets area from the customize section of the admin; this is due to the fact that the javascript WP uses to load the widgets into the customize screen can cause the browser to freeze and/or crash when loading a large number of positions.  I agree that having to drag the widgets around is a headache, and we are hoping to come up with a better widget admin for the framework; there is just no way of knowing when that will happen.  Until then, you can always enable "accessibility mode" under the "Screen Options" dropdown in the top right corner of the Appearance -> Widgets page.  That seems to be what a lot of members have chosen to do.
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raclark
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« Reply #4 on: January 11, 2017, 10:04:44 PM »

Hello,

I installed the site shaper for the Cyan template.  Worked great.  Then tried to update the vertex per the instructions above (as far as I know) and I was able to see the Shape5 theme in the backend but as soon as I saved twice I got this error message.

Fatal error: Call to undefined function s5_loop_blocks() in /home/content/21/6055721/html/mysteries_explored/wp-content/themes/s5_cyan/vertex/loop.php on line 57

I am at a loss as to what to do next.  Thanks.

My website is located at www.mysteriesexplored.com 
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Tristan Rineer
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« Reply #5 on: January 12, 2017, 02:40:17 PM »

Which of the above methods did you use?  Did you just do the partial patch, or did you install the full patch & re-install all the plugins?


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raclark
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« Reply #6 on: January 12, 2017, 03:27:28 PM »

Which of the above methods did you use?  Did you just do the partial patch, or did you install the full patch & re-install all the plugins?

Thank you for your response.
I installed the full patch and re-installed all the plugins.  I am clearly messing something up with the Vertex upgrade.  I can get the site shaper version back by reinstalling the old shaper files and it all looks great but when I try to upgrade the Vertex it breaks, I must be doing something wrong - I feel like I am following the directions but a couple things are confusing me.

Do I just replace the folders with the ones in the patch?  Do I overwrite the files where there are matching files?  Do I just FTP everything in the patch to the folders and leave the old stuff?  Sorry for my confusion.

Thanks for your reply.  I appreciate your work on this.

www.mysteriesexplored.com

P.S. - I tried to do the partial patch to bring just the admin up to date (replacing the vertex/admin/ file and the /vertex/parameters.php file and I got a white screen on the back end and the website itself with this error message:

Warning: require(admin/main.php): failed to open stream: No such file or directory in /home/content/21/6055721/html/mysteries_explored/wp-content/themes/s5_cyan/vertex/theme-admin.php on line 64

Fatal error: require(): Failed opening required 'admin/main.php' (include_path='.:/usr/local/php5_4/lib/php') in /home/content/21/6055721/html/mysteries_explored/wp-content/themes/s5_cyan/vertex/theme-admin.php on line 64

--  I apologize but I have no clue what I am doing wrong.


« Last Edit: January 12, 2017, 08:59:48 PM by raclark » Logged
Tristan Rineer
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« Reply #7 on: January 13, 2017, 03:31:08 PM »

These are the instructions I usually give when telling someone how to install the patch on one of the responsive themes, hopefully that will be all you need:

===============
To install the patch:

1. Download the Vertex Upgrade Patch.
2. Back up your site (just in case).
3. Copy the vertex/footer.php from the theme folder to somewhere safe (you'll be putting it back after patching).
4. Delete the vertex folder from the theme (nothing else, that is the only thing to delete).
5. Extract the zip file containing the patch, and upload it to the theme folder through FTP, choosing "overwrite" if/when prompted.
6. Copy the footer.php file (from step 3) back into the vertex folder of the theme.

That's it. 

Or, to put it a different way:
1. Back up vertex/footer.php. 
2. Delete the vertex folder, then upload the extracted patch to the theme folder. 
3. Put the footer.php file back into the vertex folder of the theme.
===============


 If you have additional problems, I'll have to
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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raclark
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« Reply #8 on: January 13, 2017, 11:36:17 PM »

These are the instructions I usually give when telling someone how to install the patch on one of the responsive themes, hopefully that will be all you need:

===============
To install the patch:

1. Download the Vertex Upgrade Patch.
2. Back up your site (just in case).
3. Copy the vertex/footer.php from the theme folder to somewhere safe (you'll be putting it back after patching).
4. Delete the vertex folder from the theme (nothing else, that is the only thing to delete).
5. Extract the zip file containing the patch, and upload it to the theme folder through FTP, choosing "overwrite" if/when prompted.
6. Copy the footer.php file (from step 3) back into the vertex folder of the theme.

That's it. 

Or, to put it a different way:
1. Back up vertex/footer.php. 
2. Delete the vertex folder, then upload the extracted patch to the theme folder. 
3. Put the footer.php file back into the vertex folder of the theme.
===============


 If you have additional problems, I'll have to


Your instructions worked fantastic and I owe you a meal and beer (or your beverage of choice) if you are ever in the Los Angeles area but now none of the written content shows up (either blog posts or pages) and the content area blank.

I switched the theme out to 2011 and the text shows up but when I switch back to Cyan the content area is blank. 

http://www.mysteriesexplored.com/test-page

You  can see what I am talking about at this link.  There should be text on this page.

Sorry to be a pain but I usually don't have this many problems setting stuff up.  Your help is most appreciated.

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Tristan Rineer
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« Reply #9 on: January 16, 2017, 03:27:42 PM »

The newer version of the framework uses a different file to generate the content area; unfortunately that file can't be included with the patch because it is designed to support per-release changes.  However, the file is almost never changed, so you can grab it from any of the recent releases.  If you download the newest release and copy the "content.php" file from that download into your theme folder, it should give you the results you need.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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raclark
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« Reply #10 on: January 16, 2017, 06:09:07 PM »

The newer version of the framework uses a different file to generate the content area; unfortunately that file can't be included with the patch because it is designed to support per-release changes.  However, the file is almost never changed, so you can grab it from any of the recent releases.  If you download the newest release and copy the "content.php" file from that download into your theme folder, it should give you the results you need.

Worked great!  You sir, are a superstar!  Shape5 is awesome with the best and brightest templates out there...

Thank you a million times over.
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Tristan Rineer
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« Reply #11 on: January 17, 2017, 01:36:42 PM »

I'm glad I was able to help.

If you consider this solved, I'll go ahead and lock the thread.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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raclark
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« Reply #12 on: January 18, 2017, 08:38:22 PM »

I'm glad I was able to help.

If you consider this solved, I'll go ahead and lock the thread.

Definitely solved.  Thanks again!
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