Forum Support

Shape 5
March 28, 2024, 05:40:49 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: style changes not being made  (Read 764 times)
fanousz
Jr. Member
**
Offline Offline

Posts: 8



« on: July 08, 2015, 09:48:35 AM »

Hi,

 i downloaded 2 templates to customize,whenever i try to edit a
> color in the style editor, it saves but nothing really happens, when i
> refresh the page its like it didnt save a thing. i am using joomla 3.4
> and the theme is compatible.  the permission rights are correct and i have tried it from chrome and firefox.


Thanks again
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: July 08, 2015, 06:53:44 PM »

Hello,

If something is not saving it means one of a few things:

a) The browser you are using is having Ajax submission issues. Try using other browsers such as IE/FF/Chrome/Safari to see if changes will stick on those browsers.

b) Your server is not allowing Joomla to write to it due to a permissions issue with the files. Check the CHMOD settings of the Vertex files and contact your web host for more information regarding changing file permissions

c) You have some sort of 3rd party script or extension whether it would be in Joomla or the Browser blocking the file writes.

Nothing in the Template would block a write back to the server. We have tested this multiple times and the most common issue is due to a misconfiguration server file structure.

Regards,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
fanousz
Jr. Member
**
Offline Offline

Posts: 8



« Reply #2 on: July 09, 2015, 02:31:28 AM »

Thanks Mike,

I will check and get back to you.

Thanks again
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #3 on: July 09, 2015, 12:31:22 PM »

Sounds good.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
fanousz
Jr. Member
**
Offline Offline

Posts: 8



« Reply #4 on: July 10, 2015, 08:36:29 AM »

It was answer No.3.

Chrome extensions, once  i disabled the extensions, all was OK.

Thanks again Mike Smiley 
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: July 11, 2015, 12:46:59 AM »

NP Smiley
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.