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Offline fanousz
Free Member
Posts: 8
Posted on: July 08, 2015, 09:48:35 AM

Hi,

 i downloaded 2 templates to customize,whenever i try to edit a
> color in the style editor, it saves but nothing really happens, when i
> refresh the page its like it didnt save a thing. i am using joomla 3.4
> and the theme is compatible.  the permission rights are correct and i have tried it from chrome and firefox.


Thanks again
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Offline mikenicoll
Free Member
Posts: 20162 WWW
Posted on: July 08, 2015, 06:53:44 PM

Hello,

If something is not saving it means one of a few things:

a) The browser you are using is having Ajax submission issues. Try using other browsers such as IE/FF/Chrome/Safari to see if changes will stick on those browsers.

b) Your server is not allowing Joomla to write to it due to a permissions issue with the files. Check the CHMOD settings of the Vertex files and contact your web host for more information regarding changing file permissions

c) You have some sort of 3rd party script or extension whether it would be in Joomla or the Browser blocking the file writes.

Nothing in the Template would block a write back to the server. We have tested this multiple times and the most common issue is due to a misconfiguration server file structure.

Regards,
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Offline fanousz
Free Member
Posts: 8
Posted on: July 09, 2015, 02:31:28 AM

Thanks Mike,

I will check and get back to you.

Thanks again
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Offline mikenicoll
Free Member
Posts: 20162 WWW
Posted on: July 09, 2015, 12:31:22 PM

Sounds good.
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Offline fanousz
Free Member
Posts: 8
Posted on: July 10, 2015, 08:36:29 AM

It was answer No.3.

Chrome extensions, once  i disabled the extensions, all was OK.

Thanks again Mike Smiley 
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Offline mikenicoll
Free Member
Posts: 20162 WWW
Posted on: July 11, 2015, 12:46:59 AM

NP Smiley
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