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Author Topic: Site Shaper cannot be installed.  (Read 939 times)
hptschupp
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« on: July 09, 2015, 09:37:24 PM »

I installed many Site Shapers in the past, but this one  (Prestige Academy) comes up with an error message. I downloaded the current zip.file from your website and unzipped it and then uploaded it with WS_FTP to the server (Siteground). After the failure I cleared the web server directory I repeated the download and unzipping and FTPed it again.
I created a database but the installation process bugged even before the data base data entry.

The error code that comes up in the frontend is:
Quote
Deprecated: iconv_set_encoding(): Use of iconv.internal_encoding is deprecated in /home/pinella9/public_html/libraries/joomla/string/string.php on line 27

Deprecated: iconv_set_encoding(): Use of iconv.input_encoding is deprecated in /home/pinella9/public_html/libraries/joomla/string/string.php on line 28

Deprecated: iconv_set_encoding(): Use of iconv.output_encoding is deprecated in /home/pinella9/public_html/libraries/joomla/string/string.php on line 29
Right after the FTP transfer (without touching the Front End) a PHP error file is created on the server that is attached here.

Please let me know hat to do.





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hptschupp
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« Reply #1 on: July 10, 2015, 08:53:16 AM »

Problem resolved.

I changed the PHP version from 5.3.29 to  ->  5.4.42
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mikenicoll
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« Reply #2 on: July 11, 2015, 12:55:34 AM »

Awesome glad you got it sorted out Smiley
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Mike Nicoll
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hptschupp
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« Reply #3 on: July 11, 2015, 08:35:51 PM »

Thanks. It's strange. I updated to the newest Joomla version 3.4.3. Update went fine but I was no longer able to use the SAVE AS and SAVE button on the back end for any saves. I went back to the control panel of Siteground and changed the PHP version back where it originally was, to 5.3.29. Now this version works fine and even the SAVING works again. Only Akeeba comes up with: "You are using an obsolete PHP version."

Wondering why Siteground uses 5.3.29 as the default PHP version and Akeeba says it's outdated. Also wondering what's going on with the SAVING issue in JOOMLA 3.4.3 when using higher PHP versions. I'm working on another Joomla Website where the same happened. Does anybody have an input on that?
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mikenicoll
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« Reply #4 on: July 14, 2015, 02:35:21 AM »

Hello,

For the saving issue I have seen it come up every now and again. The general solutions that seem to work are:

1) Try a different browser since some server environments and setups have ajax submission issues.

2) Make sure the CHMOD settings of your files are set correctly.

3) Remove the vertex.json file and save a setting in the back end to generate a fresh file.

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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