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Author Topic: possible template bug with menu item points to PDF?  (Read 343 times)
osseo
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« on: July 21, 2015, 08:37:51 AM »

I was trying to create a menu that links directly to a PDF file in the media manager. The step I took: Go to main menu, add new menu, menu type > system links > external url, copy/paste the full url/path, chose to open in new window. (This is the only way I know how to link a menu to a file... I wasn't aware of any other ways so if you guys know a better way to do it please share with me.)

However, this time when I follow the above method, my homepage went blank! I can see the corpway background image that's all, all the content, module, images are gone! Until I disable that menu or make it open in the "same window", then everything went back to normal. I tried it several times, and same thing happens.

I never encounter this with other templates and this site is a fresh new install with the corpway quickstart package. So I'm wondering if there is a bug in this template to cause this?

If you guys wants to take a look at the backend, I can PM you my site login.
You'll have to change that PDF menu to make it open in a "new window" and then you'll see what will do the the front page, unless you see this happen to others before?

Thanks.
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mikenicoll
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« Reply #1 on: July 23, 2015, 12:38:34 AM »

Hello,

Are you on the latest version of Vertex 3.7? Does the issue occur on a stock Joomla Template?

Regards,
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Mike Nicoll
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osseo
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« Reply #2 on: July 23, 2015, 03:17:22 PM »

Yes, I'm using the latest quick start package for this corpway template site.
If you like, I can provide you access to test it out yourself/

Let me know, thanks.
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mikenicoll
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« Reply #3 on: July 24, 2015, 12:20:10 AM »

Hello,

I can take a look but can you see if using a default Joomla Template if the same issue occurs? This would eliminate the Template specifically as the culprit.

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mktgape
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« Reply #4 on: August 18, 2015, 03:16:31 PM »

I didn't see any resolution to this problem.  What was the fix?  I have the same problem when using external URL in the menu to a PDF.
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mikenicoll
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« Reply #5 on: August 19, 2015, 11:28:12 PM »

Hello,

Try using "New Window with Navigation"
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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