Forum Support

Shape 5
March 29, 2024, 12:50:54 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Uncaught TypeError: Cannot read property 'innerHeight' of undefined  (Read 733 times)
crouton4
Jr. Member
**
Offline Offline

Posts: 28



« on: August 18, 2015, 02:18:03 PM »

Hi Guys,

On my default menu page (Home Page) the submenu is not dropping down properly. I'm using the Eventfull Template and receiving this error when I inspect elements using Google Chrome: "Uncaught TypeError: Cannot read property 'innerHeight' of undefined"

Home Page: http://www.hammertownindustrial.ca

Here is what I've tried so far:
  • I've reinstalled the template
  • I've tested changing the Default page.  The error ONLY appears on the default page.
  • I've added the Live URL in the Configuration page
  • I've disabled all but a few of the modules that I currently am using

Your help is appreciated in trying to solve this issue.

Thanks,

Steve



Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #1 on: August 19, 2015, 08:24:15 AM »

Hello,

Are you running any third party extensions on the home page that are not active on sub pages?

These could cause a JavaScript conflict with the menu system.
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
crouton4
Jr. Member
**
Offline Offline

Posts: 28



« Reply #2 on: August 19, 2015, 12:47:31 PM »

Thanks Mike.  I couldn't determine what the issue was so I decided to reinstall everything.

- uploaded Joomla 3.4.3
- uploaded Template
- uploaded S5 Flex Menu
- creates 3 Categories - Main/2 Subs
- created 3 menus
- nothing else was uploaded.

The home page will not drop down properly.  The sub-pages work properly.

Do you think I might have the wrong version of the Flex Menu?
Logged
crouton4
Jr. Member
**
Offline Offline

Posts: 28



« Reply #3 on: August 19, 2015, 12:52:12 PM »

In tried the Incline Template and it works OK. 
Logged
crouton4
Jr. Member
**
Offline Offline

Posts: 28



« Reply #4 on: August 19, 2015, 01:52:38 PM »

Before you get caught up in this, I decided to switch templates as I was struggling so much with troubleshooting.  Thanks.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: August 19, 2015, 09:53:31 PM »

Oh alright,

Glad you found another option.

Regards,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
crouton4
Jr. Member
**
Offline Offline

Posts: 28



« Reply #6 on: August 20, 2015, 06:33:30 AM »

Thanks Mike - FYI, I decided on the Fitness template which meets my client's need that much better.

Thanks again.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #7 on: August 21, 2015, 06:22:26 AM »

NP Smiley
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.