Forum Support

Shape 5
May 11, 2021, 04:51:20 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
   Home   Help Search Login Register  
Pages: [1]
Author Topic: Can't install  (Read 249 times)
Jr. Member
Offline Offline

Posts: 23

« on: August 19, 2015, 09:59:25 AM »


Every time I try to install Eventful template (not siteshaper) thru the extension manager I get the following message. However I have no problem installing other templates. I tested with Bistro and Incline. But don't wish to use those templates Bike run/Eventful is perfect.


The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL:

Read Error

The system returned: (104) Connection reset by peer

An error condition occurred while reading data from the network. Please retry your request.

Global Moderator
Offline Offline

Posts: 20162

« Reply #1 on: August 19, 2015, 01:37:02 PM »


I just tested installing the Template on my server and was getting no errors. The errors you mentioned are also not related to the Template but are pointing to a server issue. The only thing I can think of that might cause this would be some sort of size limitation upload setting enforced by the server. That could clarify why some Templates work and others don't based on their size.


Mike Nicoll
Shape 5 Team

- Need a great host for your website? We highly recommend!

- Put your trust in the hands of our extremely qualified staff to get your job done right!

- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.