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Author Topic: Spectrum Site Shaper Install - was OK, then enabled JAVA and CSS compression  (Read 886 times)
SEOJimbo
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« on: August 30, 2015, 08:00:40 AM »

Spectrum Site Shaper Install - was OK, then enabled JAVA and CSS compression in your template manager

Then site gone? Turned them back on, and still trash. [no site]

please pm me for details as site is off during development

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Sample Sidebar Module
This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.
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mikenicoll
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« Reply #1 on: August 30, 2015, 07:03:34 PM »

Hello,

Is this a fresh install of the site shaper? Do you have any 3rd party extensions installed? What vertex version are you running?
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Mike Nicoll
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SEOJimbo
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« Reply #2 on: August 31, 2015, 04:12:24 AM »

Hello,

Is this a fresh install of the site shaper? Do you have any 3rd party extensions installed? What vertex version are you running?

1)  Yes, fresh install of download from here and installed on server 8/26/2015 9:xxamEST

2)  Installed Fabrik and did nothing with it except parse thru its menu items in admin

3) Whatever you packaged with the SS for this

TY, Jim
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mikenicoll
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« Reply #3 on: August 31, 2015, 07:04:50 AM »

Hello,

If you PM me back end Super User and FTP I will take a look.

Thanks,
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
SEOJimbo
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« Reply #4 on: September 01, 2015, 06:20:20 AM »

Hello,

If you PM me back end Super User and FTP I will take a look.

Thanks,
Anything yet please?

jim
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mikenicoll
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« Reply #5 on: September 01, 2015, 10:50:46 PM »

Hello,

I sent you a reply.

Regards,
« Last Edit: September 01, 2015, 11:46:43 PM by mikenicoll » Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
SEOJimbo
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« Reply #6 on: September 02, 2015, 12:58:22 PM »

Refund please...  5 uploads at 50 minutes each, 5+ days of no production -sigh-...lol, and I allowed Canada per you request, but no one has attempted to fix?

This is on a different VPS/Server same thing happened.

http://qwikstartjobguide.com/
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mikenicoll
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« Reply #7 on: September 03, 2015, 12:27:42 AM »

Hello,

Unfortunately we do not offer refunds once a membership has been setup and products have been downloaded. This is outlined in our Terms of Use that you agreed to when creating the membership:

http://www.shape5.com/terms_of_use.html

In terms of the compression we are still looking into it as it is a complex issue. As I mentioned to you in my last PM I just took a fresh site shaper onto a local web host as well as my live server here:

http://s5-dev.com/spectrum/

And then proceeded to enable compression without any layout issues. We are trying to determine why your server is outputting a different result than ours. I have one of our Vertex programmers looking into this directly and will let you know once I hear back with an update. I already have the source coding from your site on my system.

Regards,
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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