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Author Topic: Template manager screen not showing up  (Read 198 times)
SacTamil
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« on: September 07, 2015, 05:10:56 PM »

Hi,
We are in the process of setting up our website using the Corpway template.
The template manager screen is not coming up. We were not able to setup the template parameters using the user interface.
Any help would be appreciated.
Thanks
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mikenicoll
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« Reply #1 on: September 08, 2015, 10:19:42 PM »

Hello,

Try using a different browser and clearing the browser cache. If you have any 3rd party extensions or browser plugins try disabling those as well.

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


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SacTamil
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« Reply #2 on: September 09, 2015, 10:46:29 AM »

Hi,

I tried with Chrome this time, clearing the browser cache. There were no extensions installed.

Still no parameter screen. Any idea?

Thanks,
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mikenicoll
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« Reply #3 on: September 10, 2015, 12:04:20 PM »

Hello,

Can you try completely removing and reinstalling the Template? I checked on my localhost and live server and it was appearing properly. We also have no other reports of this happening across the entire Vertex platform.

Regards,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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