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Author Topic: Unable to upload any new images  (Read 438 times)
meepp
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« on: September 22, 2015, 11:57:53 PM »

Hi Mike,

I'm suddenly not able to upload any images to the website.  I tried to upload images via ftp to replace missing images (a whole heap of them suddenly went missing) but now all my images have disappeared. I have a Sitelock membership and they have run a malware scan, which reported no malware on the site.

It's almost as though there is a script somewhere on the site which is preventing me from uploading images but I'm not sure where to look for this.

Your help would be very much appreciated as I've only just finished building this site for a client and he is not at all happy that this is happened so soon after getting the website.

This is the domain: http://officefurnituregoldcoast.com.au/

I will send the admin login details to you via email. Not sure how to email you so will wait for your response.

Regards,
Ceresse
« Last Edit: September 23, 2015, 12:26:19 AM by meepp » Logged
mikenicoll
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« Reply #1 on: September 23, 2015, 11:32:47 PM »

Hello,

The Template doesn't control the upload function built into Joomla. You would need to contact their support teams for that. My suggestion off hand would be that your /tmp paths are not setup properly.

Regards,
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Mike Nicoll
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Shape 5 Team

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meepp
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« Reply #2 on: September 24, 2015, 09:46:57 PM »

Thank you Mike, I will check into that.

Regards,
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mikenicoll
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« Reply #3 on: September 26, 2015, 09:49:02 PM »

NP
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Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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