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Author Topic: not receiving emails  (Read 765 times)
ravishah09
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« on: August 23, 2012, 06:54:29 AM »

hi,
    Thanks 4 the module but i am not receiving emails from quick contact form Sad.. i am not sure about the reason.. it's really embarrassing for me in front of my client.. can you plz help... plz visit www.vital.kiahfashion.com for reference... and yes my server supports php mailer (if that is required)

any help will be appreciated Smiley


Thanks
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Tristan Rineer
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« Reply #1 on: August 23, 2012, 09:44:43 AM »

The e-mail address that you have assigned is missing the "@" symbol.  Check your widget settings.
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Tristan Rineer
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style214
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« Reply #2 on: January 11, 2014, 03:40:32 PM »

Hi,

I have Shape 5 Quick Contact Module installed when users submit their info , The following message appears "your email has been submitted ThankYou." but when i check the email there is no email.

Could you advice please? I update the Joomla and Extensions.

Thanks,
Zabi Niazi
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style214
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« Reply #3 on: January 11, 2014, 03:41:09 PM »

The website is www.autoglassfixers.com

Thanks,
Zabi
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Tristan Rineer
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« Reply #4 on: January 13, 2014, 09:15:17 AM »

This board is for the WordPress Plugin, not the Joomla Module.  Please start a new thread in the correct board; I cannot provide support for the Joomla products.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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zipstripe
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« Reply #5 on: February 10, 2016, 01:12:40 PM »

Hi Guys,

The widget is working at the root level of the site http://adlilogistics.com/adlis-distribution-and-order-fulfillment-service/, but not at lower levels although identically configured e.g. see http://adlilogistics.com/newyork/canada-distribution-solutions/. This is a Wordpress Multi-site installation.

Any Ideas?

Thanks
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Tristan Rineer
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« Reply #6 on: February 10, 2016, 02:19:07 PM »

Have you tried giving a static e-mail address within the widget options?  The default setting is for it to use the wp_mail() function to send the notification to the admin e-mail defined on the wp-admin/options.php page of the admin; it's very possible that something in multisite prevents the sub-sites from being able to use the main admin e-mail address, but I'm not sure what to do about that.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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