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Author Topic: Save not working  (Read 334 times)
munchman
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« on: November 07, 2015, 02:44:58 AM »

Hi, I upgraded joomla to 3.4.5 and the save/save new isn't working in any part of the admin area. Cancel i fine. I have cleared cache on browser (safari & firefox) and in joomla (clear expired cache) - still no joy.

Does anyone have suggestions as this seems to be a common problem, associated with js which Im guessing is between joomla and the template (although, I have no idea) . I have no other components installed, just a fresh install of the template.

Many thanks, Ben
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jonahh
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« Reply #1 on: November 09, 2015, 02:00:25 PM »

Hey Ben,

Are you running on the latest version of Vertex?  If so and you still are having this issue can you PM me FTP and Joomla login details to your site so I can take a first hand look?

Thanks,
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Jonah Hall
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munchman
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« Reply #2 on: November 13, 2015, 04:35:41 AM »

Thanks for the offer Jonah, this ones sorted out thankfully. Im not sure what fixed it in the end as I was going round in circles - I suspect a couple of reboots as well as clearing cache.

BTW - How do I check if Im on the latest version of Vertex?

Thanks, Ben
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jonahh
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« Reply #3 on: November 13, 2015, 12:16:34 PM »

If you are on V4 or higher its right on the initial page when click on the template name in the template list area of your Joomla admin. If you are on a lower version the V4 then it should be on the "about" tab.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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