Forum Support

Shape 5
March 29, 2024, 07:18:19 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: GCK store configuration - SiteShaper_Shape5_GCK_Store_current  (Read 671 times)
nstanca
Jr. Member
**
Offline Offline

Posts: 19



« on: November 15, 2015, 08:23:01 PM »

Hi Shape5 Support Team,

I installed SiteShaper_Shape5_GCK_Store_current on multiple servers for the last few days and I am getting the same strange pop-up.
Please see the image attached.
It's your default installation and I haven't added or changed anything yet.

Could you please advise what to do to make it work.
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: November 16, 2015, 08:18:43 AM »

Hello,

Can you please private message me ftp access and super admin access to test this?
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
nstanca
Jr. Member
**
Offline Offline

Posts: 19



« Reply #2 on: November 16, 2015, 08:53:19 AM »

How do I private message you?
Logged
nstanca
Jr. Member
**
Offline Offline

Posts: 19



« Reply #3 on: November 16, 2015, 09:01:33 AM »

I just sent you a message. Thanks.
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #4 on: November 17, 2015, 09:07:24 AM »

Hello,

I am not experiencing any issues on your site. Please see the screenshot attached, this is after simply logging in and checking the backend, I have not made any changes.

Can you perhaps try from another browser or machine?
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
nstanca
Jr. Member
**
Offline Offline

Posts: 19



« Reply #5 on: November 17, 2015, 10:12:18 AM »

Hi Mike,

I already replied to you privately earlier today and I advised you that I disabled CloudFlare on my domains and this, apparently, solved the problem.
Perhaps this is something that could be added to the Shape5 templates and/or Vertex to compensate for CloudFlare scripts.


Thank you once again for your help.

Nicolae
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.