Forum Support

Shape 5
September 25, 2021, 02:47:51 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: 1 [2]
  Print  
Author Topic: Mobile Devices  (Read 1406 times)
snic
Jr. Member
**
Offline Offline

Posts: 42



« Reply #15 on: January 05, 2016, 05:01:57 AM »

Can you provide a link to an example of the problem you're having?  The demo resizes fine for me, so I'll need to see what is happening on your actual site.

Hi Tristan

It's not really something I can link to. I probably didn't explain the problem correctly Roll Eyes

On a phone or ipad you can expand the size of the text/focus on an area of the page by using the thumb and forefinger in an inward/outward direction. I can do this for most websites but not on our one. I thought perhaps there was a setting I could change? Although I tried it on the New Vision demo site and it did not work either but it did on some other of the demo sites. I hope that explains it better!

Thanks as always

J
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #16 on: January 05, 2016, 08:55:25 AM »

If you have updated to the latest Vertex Upgrade Patch, there is a setting under Main -> Responsive Layout called "User Scalable on Touchscreen".  I believe that is the setting you are looking for.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
snic
Jr. Member
**
Offline Offline

Posts: 42



« Reply #17 on: January 05, 2016, 09:16:55 AM »

Great. Thanks Tristan.
Logged
Pages: 1 [2]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.