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Author Topic: Issues on registration  (Read 1435 times)
edoardopos
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« on: November 22, 2015, 06:36:30 PM »

Hi, I have some problem with user registration and s5box. I send you a screenshot of the problem after sybmitting data of registration. Users can't register...Thanks in advance, Edo
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jonahh
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« Reply #1 on: November 23, 2015, 01:33:42 PM »

Hello,

Would you be able to post a URL where this occurs so I can take a look?
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Jonah Hall
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edoardopos
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« Reply #2 on: November 23, 2015, 04:51:19 PM »

Here it is: advancedtrainer.it
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jonahh
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« Reply #3 on: November 24, 2015, 02:11:48 PM »

Wow this is quite strange. I don't see any console errors either on submission. The only thing I can see is K2 or some 3rd party module/extension causing this.  Would you be able to disable all 3rd party extensions and then test to be sure its not one of them causing the issue?
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
edoardopos
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« Reply #4 on: November 24, 2015, 02:15:27 PM »

I'll give it a try just now... Wink
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edoardopos
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« Reply #5 on: November 24, 2015, 03:24:40 PM »

Okay...k2 Component was the problem...
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edoardopos
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« Reply #6 on: November 24, 2015, 03:27:29 PM »

There is something I can do to avoid this conflict ?
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edoardopos
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« Reply #7 on: November 25, 2015, 04:52:56 AM »

Disabling k2 user profile the problem was solved. Probably the joomla override with extra user information of K2, was the problem. Wink
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jonahh
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« Reply #8 on: November 25, 2015, 02:01:17 PM »

Ok awesome, glad you found the issue! Yeah I bet that's it as K2 usually works fine along side our templates.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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