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Author Topic: Swapps main menu header banner not showing up in Google Chrome browser  (Read 783 times)
SBEWeb
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« on: November 27, 2015, 02:40:49 PM »

Hi,

For your assistance please.
Swapps main menu header banner not showing up in Google Chrome browser even after scrolling down the home page.
Please see attached screenshot for your reference.
Please note that it's working fine in firefox and IE browsers.

Thanks!
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Tristan Rineer
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« Reply #1 on: November 30, 2015, 07:57:31 AM »

Did this happen after you changed the CSS to make the footer disappear?  It's possible that something you changed made the menu end up appearing above the top of the window.
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Tristan Rineer
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Shape 5 Team



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SBEWeb
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« Reply #2 on: November 30, 2015, 08:54:08 PM »

Hi,

Thank you for your response.
It's the banner on the top (Home page) that is not showing up after scrolling down.
Swapps initially hides the banner when you're on the top, then it will show up when you scroll it down.
This is working fine at firefox and IE but not in chrome.
Here's the link of our website: http://www.sbewebsites.com

Thanks!
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Tristan Rineer
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« Reply #3 on: December 01, 2015, 12:54:22 PM »

A new version of the Vertex Upgrade Patch was just released with a complete overhaul of the admin and quite a few updates, including some that are likely to fix the issues you have been having.  I recommend following the Patch Installation Tutorial to get your site updated.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
SBEWeb
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« Reply #4 on: December 02, 2015, 09:38:17 PM »

Hi,

Done with the patch update but to no avail - floating banner/top menu still not viewable on chrome.

Thanks!
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Tristan Rineer
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« Reply #5 on: December 04, 2015, 08:15:01 AM »

I forwarded your post to the designers, the downloads for the theme have been updated with a fix.  The only file you will need is the index.php file from the theme folder, so you can just re-download the theme and extract that 1 file, then replace the one on your server with the new file.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
SBEWeb
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« Reply #6 on: December 09, 2015, 12:33:29 AM »

Thanks a lot Tristan, it's working now on chrome browser!
God bless...
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