jojoc
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« on: December 01, 2015, 05:08:21 AM » |
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Hi, when I edit the EVENTFUL template in my localhost PC it is fine, but when I uploaded it to my hosting (JUSTHOST), the menus and tabs are not showing and won't be able to edit the Eventfull Vertex template. Please see attached screenshot --> Eventful_Vertex.png
In addition, when I tested the site in my iPad and iPhone, Responsive is not working as well, the format is not auto-adjusting as supposed to be. Production site is in SSL. I have attached both system info of what I have in localhost and my hosting (JUSTHOST) ---> System_Info.png
Please help!!!
Regards,
Jojo
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jojoc
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« Reply #1 on: December 01, 2015, 05:34:15 AM » |
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Hi. I think the SSL is preventing the EVENTFULL template edit feature disappear. I tried temporary disabling the SSL and the menus for the EVENTFULL template re-appeared. So I think this is the culprit why the Responsive is not working on SSL.
How do I fix this to have the RESPONSIVE feature work with SSL.
Cheers,
Jojo
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jonahh
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« Reply #2 on: December 01, 2015, 12:08:52 PM » |
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It should work with SSL can you post a URL to where it isn't working with SSL?
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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jojoc
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« Reply #4 on: December 01, 2015, 04:53:50 PM » |
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Hi Jonahh,
I have PMed you login credentials for you to check.
cheers, Jojo
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jonahh
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« Reply #5 on: December 02, 2015, 01:43:35 PM » |
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Hey Jojo, Thanks but before I take a look we just did an update to the Vertex admin, can you please try to patch Vertex? You can grab it here: http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/If this doesn't fix it let me know and I'll dig into this. Thanks,
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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jojoc
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« Reply #6 on: December 03, 2015, 07:14:16 PM » |
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Hi Jonahh,
I have temporarily disabled SSL to have the template reappear and see what vertex version I have and I already have the latest version 4.0 as seen in the attached screenshot
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jonahh
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« Reply #7 on: December 04, 2015, 01:00:01 PM » |
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Ok would you be able to PM me FTP login details so I can edit the Vertex files? Thanks
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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