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Author Topic: Vertex Template edit feature gone when uploaded to JUSTHOST  (Read 709 times)
jojoc
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« on: December 01, 2015, 05:08:21 AM »

Hi, when I edit the EVENTFUL template in my localhost PC it is fine, but when I uploaded it to my hosting (JUSTHOST), the menus and tabs are not showing and won't be able to edit the Eventfull Vertex template. Please see attached screenshot --> Eventful_Vertex.png

In addition, when I tested the site in my iPad and iPhone, Responsive is not working as well, the format is not auto-adjusting as supposed to be. Production site is in SSL. I have attached both system info of what I have in localhost and my hosting (JUSTHOST) ---> System_Info.png

Please help!!!

Regards,

Jojo





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jojoc
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« Reply #1 on: December 01, 2015, 05:34:15 AM »

Hi. I think the SSL is preventing the EVENTFULL template edit feature disappear. I tried temporary disabling the SSL and the menus for the EVENTFULL template re-appeared. So I think this is the culprit why the Responsive is not working on SSL.

How do I fix this to have the RESPONSIVE feature work with SSL.

Cheers,

Jojo

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jonahh
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« Reply #2 on: December 01, 2015, 12:08:52 PM »

It should work with SSL can you post a URL to where it isn't working with SSL?
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Jonah Hall
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Shape 5 Team

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jojoc
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« Reply #3 on: December 01, 2015, 04:44:56 PM »


In Joomla administrator, when I edit the Eventfull template, that is where it is not appearing and it shows me a mixed-content blocking symbol in the browser.

You can see from this attached file.

https://fbinaa-asiapacific.com/fbinaah/administrator/index.php?option=com_templates&view=style&layout=edit&id=30

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jojoc
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« Reply #4 on: December 01, 2015, 04:53:50 PM »

Hi Jonahh,

I have PMed you login credentials for you to check.

cheers,
Jojo
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jonahh
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« Reply #5 on: December 02, 2015, 01:43:35 PM »

Hey Jojo,

Thanks but before I take a look we just did an update to the Vertex admin, can you please try to patch Vertex?  You can grab it here:
http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/

If this doesn't fix it let me know and I'll dig into this.  Thanks,
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
jojoc
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« Reply #6 on: December 03, 2015, 07:14:16 PM »

Hi Jonahh,

I have temporarily disabled SSL to have the template reappear and see what vertex version I have and I already have the latest version 4.0 as seen in the attached screenshot
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jonahh
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« Reply #7 on: December 04, 2015, 01:00:01 PM »

Ok would you be able to PM me FTP login details so I can edit the Vertex files?  Thanks
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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