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Author Topic: JCE menu editing buttons not to be seen  (Read 442 times)
bruno1501
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« on: December 10, 2015, 10:50:39 AM »

Hi, there,
i am not sure if it is a template problem,
during my work on the website ( J 3.4.5, JCE 2.511) suddenly all the menubuttons of editor JCE are gone.
So i can not edit enalonger wysiwyg ...
switching to tiny editor or other ones will show there menu buttons, but i need to use jce,
also deinstall and reinstall doesn?t help.

Can someone help me?

additional used components are falang (language switching), phoca maps, phoca gallery and some others but deactivate would not solve that problem....

see attached picture

greetings Roland
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jonahh
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« Reply #1 on: December 10, 2015, 01:11:11 PM »

Hello Roland,

If it just started and you were using No1 Shopping for a bit then I wouldn't think it would be a template issue. Perhaps you changed some template CSS? You could try backing up your No1 Shopping CSS then grabbing fresh ones and applying to your site to be sure. If this doesn't fix it can you post a URL where this occurs so I can take a first hand look?

Thanks,
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Jonah Hall
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bruno1501
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« Reply #2 on: December 11, 2015, 02:41:05 AM »

Thanks for answer,
but I can not understand which effect changing the template.css has to the editors looking in backend ...?
i didn?t change any setting within jce configuration

Greetings Roland
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bruno1501
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« Reply #3 on: December 11, 2015, 06:26:16 AM »

I found the reason for the trouble, but i need further help.
It depends on the active falang language translation driver (System - FaLang Database Driver),
deactivating results that the editor menu buttons will be shown again.

But i need the translation possibility on that site, what to do now....i will checkup at falangs support....meanwhile

perhaps someone has an idea on how to fix the problem....

Greetings, Roland


Hello Roland,

If it just started and you were using No1 Shopping for a bit then I wouldn't think it would be a template issue. Perhaps you changed some template CSS? You could try backing up your No1 Shopping CSS then grabbing fresh ones and applying to your site to be sure. If this doesn't fix it can you post a URL where this occurs so I can take a first hand look?

Thanks,
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jonahh
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« Reply #4 on: December 11, 2015, 02:55:49 PM »

Ah ok yes that is good you are checking with Falang, thats the best thing to do. 

In the meantime you could post a URL and I could see if there is just some Falang CSS that is hiding the buttons. If there is no CSS doing this then Falang would need to assist.

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Jonah Hall
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Shape 5 Team

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bruno1501
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« Reply #5 on: December 14, 2015, 02:24:43 AM »

Ok, this is at the moment a temporarily website located in a subdirectory and not yet producive, so if you will help here is the url

www.xl-druck.com/drvonseck/index.php

do you need login to backend?

greetings Roland
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jonahh
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« Reply #6 on: December 14, 2015, 03:26:34 PM »

Yes I would need login too, at least for frontend since thats where the buttons dont show right?
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Jonah Hall
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Shape 5 Team

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- Put your trust in the hands of our extremely qualified staff to get your job done right!


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bruno1501
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« Reply #7 on: December 15, 2015, 02:32:08 AM »

i am working only from the backend, i will give you login ba personal mail, how con i do this?
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jonahh
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« Reply #8 on: December 15, 2015, 01:26:39 PM »

Just click the little chat icon under my avatar. Its the one on the right.
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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