Welcome to the club and to WordPress! I will do my best to help as much as I am able.
When exactly did you download the shaper? I just finished updating all the downloads with the latest patch a couple weeks ago, so depending on when you downloaded it, there may be a newer version. Also: did you upgrade WP and all plugins after installing? Making sure you're running the latest versions of everything will make sure I'm not busy trying to fix something that has already been fixed.
Is there a specific reason why you're using IE9? There have been at least 2 newer versions of IE released, and IE itself has been renamed to Edge.
Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug