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Author Topic: Capcha image not displaying  (Read 455 times)
reders
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« on: January 04, 2016, 08:20:42 AM »

Hi,

We used this plugin but it caused issues with spam email.

I then turned on the Capcha option, but unfortunately the capcha image does not display, so therefore the form cannot be submitted.

Is there a fix for this?

Thanks,
Austin
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jonahh
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« Reply #1 on: January 04, 2016, 01:50:48 PM »

Hello,

Please be sure the GD library is enabled on your server. This is usually is why the image doesn't show as it needs to be enabled in order to show the image.

Thanks,
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Jonah Hall
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reders
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« Reply #2 on: January 11, 2016, 09:33:11 AM »

Thanks for the reply but the GD Library is already turned on. Any other ideas?

Thanks.
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jonahh
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« Reply #3 on: January 11, 2016, 02:22:46 PM »

Would you be able to post a URL to your site where the tell a friend module is located so I can check it out first hand?

Thanks,
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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