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Author Topic: Cannot search with Mobile  (Read 505 times)
mct2002
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« on: January 13, 2016, 10:58:03 AM »

I am working on a site using the Swapps theme and Vertex 4.0.  When the mobile menu is triggered a search button appear in the top right hand corner.  However, when you type a search term into the search bar you are returned to the front page with no search results.

I am able to search the desktop version of the site using a widget on the main menu, but the widget won't function with the mobile menu so I have removed it from mobile.

My site is http://www.solutionbuilding.net.  Some search terms that should return results would be "DIY", "Invoice" or "Ipsum".
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Tristan Rineer
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« Reply #1 on: January 14, 2016, 11:06:28 AM »

Interesting.  Thanks for the information.  I'll have to look into what is causing this problem.  The mobile search should be using the exact same widget as the desktop search, so if it's not working, then something isn't loading correctly, and it may take a little while to dig through the code to see what's going wrong.
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Tristan Rineer
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mct2002
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« Reply #2 on: January 14, 2016, 03:08:50 PM »

The website will be offline until I am able to find a fix for search on mobile, so please let me know what you need from me to come up with a solution.
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Tristan Rineer
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« Reply #3 on: January 15, 2016, 03:51:05 PM »

If you can PM me login and FTP access details for your site, I'll try to work on the code Monday and/or Tuesday and hopefully I'll be able to get it working as quickly as possible.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Tristan Rineer
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« Reply #4 on: January 20, 2016, 07:25:41 AM »

The search issue should now be solved.  Thanks for catching it!

I will be updating the patch later today with the solution, so if you have the problem in the future, just install the Vertex Upgrade Patch, and it should take care of it.
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Tristan Rineer
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Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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