Hi there
It's taken me quite a while to try and follow the advice you gave me regarding this problem posted some weeks ago:
I changed my provider because they would not let me increase the settings as you suggested (this was not the only reason, just the final one!)
With the new provider, I have changed the settings to 5000 as suggested but the problem is still happening
Here is their response to me:
I have rechecked the setting "max_input_vars" and it's value is correctly set as per the requirement ( max_input_vars=5000).
You can also add the below code in your website's .htaccess file for getting this resolved.
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php_value max_input_vars 5000
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However the issue seems to be related with the Shape 5 theme. I suggest you to switch your theme and try to replicate the issue.
If the issue is not getting replicated with other theme, it means that the issue lies with that theme.
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(I have not done the .htaccess yet as I don't really understand it and want your thoughts first)
Thanks in advance for your help...
J