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Author Topic: Error: The template for this display is not available.  (Read 249 times)
segunoloye
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« on: February 18, 2016, 10:45:05 AM »

Hello,

Kindly help. My site was hacked, so I restored the backup and now am getting this error: The template for this display is not available.

Also in the template manager, I discovered that another template namely protostar has choosen itself as the default and I can't disable it hence I now have 2 default templates.

What do I do please?

Thanks.
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mikek
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« Reply #1 on: February 18, 2016, 11:51:09 AM »

Hello,

I am not sure what would cause that other than a corrupted database. Have you tried reinstalling the template completely? Also, you can try having your host completely restore your entire account to a previous date, rather than just going through a backup. That would give a better chance of removing any back doors that might have been installed when you were hacked.
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segunoloye
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« Reply #2 on: February 20, 2016, 12:13:56 PM »

Thanks for response. I will talk to my host. But actually the backup I mentioned was not the one I generated from the cpanel. Is from another directory which I created in the file manager. And it was not tampered with.

Meanwhile, it the one in the main folder of the site that was infiltrated with compromised files, I actually saw them.

I will get back in case I need further help please.

Thanks.
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