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Author Topic: Blank Page (White) after SiteShaper Install  (Read 734 times)
abuhaneef
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« on: March 07, 2016, 06:37:07 AM »

After installing the GameWorld Template via SiteShaper, I get a blank page.  I tried several times.  I used different databases, but no success.  The Administrative Backend displays and logs in fine.  I tried disabling all modules.  Any Ideas?
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mikek
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« Reply #1 on: March 07, 2016, 08:16:07 AM »

Hello,

Please post a url to where this occurs so I can see if there are any errors.
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Mike Knott
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abuhaneef
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« Reply #2 on: March 07, 2016, 08:24:40 AM »

http://jaydwebdesign.com/riyaadah/
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mikek
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« Reply #3 on: March 07, 2016, 08:37:42 AM »

Hello,

Can you confirm what version of php and mysql your site is running?
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
abuhaneef
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« Reply #4 on: March 07, 2016, 10:31:48 AM »

PHP Version   5.3.29
MySQL Version   5.5.48-MariaDB
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mikek
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« Reply #5 on: March 07, 2016, 12:24:32 PM »

Hello,

If you can private message me super admin access, ftp access, and cpanel access I can look into this for you.
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
mikek
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« Reply #6 on: March 07, 2016, 03:35:27 PM »

Hello,

I am not really sure what happened. I tested it locally with a fresh site shaper install and it worked fine. Then on your site I just deleted the template and then reinstalled the template and now the site loads. Maybe something didn't extract properly on your site when you installed, that's the only guess I have. But either way the site is loading properly now.
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Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
abuhaneef
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« Reply #7 on: March 07, 2016, 05:14:09 PM »

Ok, Thanks Bro!
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