Forum Support

Shape 5
March 28, 2024, 01:13:14 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Back home after order  (Read 583 times)
aprjb
Jr. Member
**
Offline Offline

Posts: 44



« on: March 13, 2016, 08:42:48 AM »

Hello,
I use your template on my site e-commerce.
Whenever I click to order (after selecting the mode of payment and delivery method) I return to the site home page. impossible to complete the order.
I tried a different template and it works there. The problem seems to come from the template.
Have you ever had this problem?
Thank you
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: March 14, 2016, 11:26:57 AM »

Hello,

Which ecommerce system are you using with the template? Also can you provide me a test account login so I can try this live?

Thanks,
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
aprjb
Jr. Member
**
Offline Offline

Posts: 44



« Reply #2 on: March 14, 2016, 12:00:27 PM »

Hello,
My site works with Virtuemart and Joomla.
You already have my login that you receive from this post : http://www.shape5.com/component/option,com_smf/Itemid,75/topic,42844.0/

The have you kept ?

Thank you very much,

Julien
Logged
aprjb
Jr. Member
**
Offline Offline

Posts: 44



« Reply #3 on: March 20, 2016, 10:59:53 AM »


Hello,
Have you had a few minutes to watch this little problem ?
Thank you a lot when you can do it.
Have a good day
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #4 on: March 21, 2016, 12:01:54 PM »

Hello,

I keep trying to view your site but it just continually loads. I can't seem to load your site
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
aprjb
Jr. Member
**
Offline Offline

Posts: 44



« Reply #5 on: March 21, 2016, 12:20:46 PM »

I answered you in private messaging . Thank you very much.
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.