Forum Support

Shape 5
March 29, 2024, 05:14:46 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: BLANK SITE  (Read 710 times)
leangreene
Jr. Member
**
Offline Offline

Posts: 9



« on: March 17, 2016, 12:39:08 AM »

I have read about a dozen posts from people with the same problem. NOTHING SHOWING UP. BLANK PAGE. Now your telling me I have to call my isp to increase size to 256? well why don't you tell us that first in the pre sales docs or at least in the instructions. I'm not a programmer so I try to install the demo content thats supposed to make all this web design easy, yet instead I and others on here spend useless hours messing about when you guys already know this crap is going to happen to us. So already I hate this theme! Please get it working before I demand my money back. I have no more patience to be staring at this screen any longer than what it should take to install it. I have told my isp to increase to 256 but again more waiting.
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #1 on: March 17, 2016, 10:13:13 AM »

I'm not sure what you expect me to do when you haven't given me any actual information. You haven't even included a link to your site, so I can't see what's happening.

Every demo site is set up using the same Shaper that is provided for download, the Shapers are tested multiple times on multiple servers.  Install issues are very rare, and if they do happen, it's not because of the Shaper.

If you can PM me WP-login details and FTP access for your site, I can try re-installing the shaper for you.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.