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Author Topic: Shape 5 Compassion  (Read 868 times)
PrinceKwam
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« on: March 22, 2016, 02:51:02 PM »

Dear friend,
I'm new on this website which I find really interesting.

I just downloaded the "Compassion" template.
Amazingly, at first when I went to the "Shape 5 Theme", they appear details (Template specific - Layout -...) which you can see in the image attached.
But now I want to customize the theme when I go again onthe Shape 5 Theme, there is nothing that appears.
When I clik on a button like "Template Specific" there's no response.

Can someone please help me understant what the problem is?
I need to finish building this site by the end of this week.

Thanks for your help.
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Tristan Rineer
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« Reply #1 on: March 23, 2016, 07:42:50 AM »

If you can PM me FTP access details and WP login information for your site, I'll try to update your site to the latest version of the admin.
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Tristan Rineer
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Shape 5 Team



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Tristan Rineer
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« Reply #2 on: March 24, 2016, 09:27:30 AM »

Your admin has been updated to a newer version that works with the pre-responsive framework.  In the future, I would recommend using a newer theme that is on the responsive version of the framework (anything from Corporate Response and newer) as the admin and features of the newer releases are significantly improved over what's compatible with the older releases.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
PrinceKwam
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« Reply #3 on: March 25, 2016, 06:48:02 AM »

Thank you very much for your support.
I was already feeling disappointed but now I'm starting to feel confident about being part of this great community.
I am still exploring the many options that the Shape5 themes offer and I hope that you will always be there to help.

Again thanks. You will get news from me soon.




Your admin has been updated to a newer version that works with the pre-responsive framework.  In the future, I would recommend using a newer theme that is on the responsive version of the framework (anything from Corporate Response and newer) as the admin and features of the newer releases are significantly improved over what's compatible with the older releases.
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Tristan Rineer
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« Reply #4 on: March 25, 2016, 07:06:15 AM »

I'm glad I was able to help.  Hopefully you will have a better experience from now on.
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Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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