Forum Support

Shape 5
April 21, 2021, 07:43:04 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Eventfull Business: No demo content visible with site shaper installation  (Read 902 times)
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« on: April 11, 2016, 04:41:54 PM »

Hi Tristan,

I installed the Eventfull Business theme Site Shaper, but there is no demo content visible. When the setup works properly, how does the Eventfull Business theme page look like?

Kind regards
Thomas

Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #1 on: April 12, 2016, 08:01:49 AM »

Can you provide a link to your site, so i can see what's happening?

When the Shaper installs correctly, your site will look almost exactly like the demo; the only difference will be that any licensed images used on the demo will be replaces with sample images that don't need licensing.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #2 on: April 12, 2016, 08:17:50 AM »

www.pingpongcup.berlin

user:ppc
Password: j9(WQdqXKL2F48!JOg

Can you provide a link to your site, so i can see what's happening?

When the Shaper installs correctly, your site will look almost exactly like the demo; the only difference will be that any licensed images used on the demo will be replaces with sample images that don't need licensing.
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #3 on: April 12, 2016, 10:28:04 AM »

The access details you have provided seem to be incorrect.

If the site shaper is not working correctly, I suggest re-uploading it through FTP.  You should make sure that your FTP client (I recommend FileZilla) is set to transfer using Binary mode; the default for most FTP clients is ASCII mode, which can cause file corruption, and is usually the reason for shaper failure.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #4 on: April 12, 2016, 02:29:24 PM »

Oops, sorry, it was the wrong password. The right one is: maus246bingo

I reuploaded the site shaper installation and it looks better now, but have no images.

Best
Thomas

The access details you have provided seem to be incorrect.

If the site shaper is not working correctly, I suggest re-uploading it through FTP.  You should make sure that your FTP client (I recommend FileZilla) is set to transfer using Binary mode; the default for most FTP clients is ASCII mode, which can cause file corruption, and is usually the reason for shaper failure.
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #5 on: April 13, 2016, 07:32:39 AM »

I believe the issue with the images is because there were 2 versions of the theme, so the image paths for the demo had to be a little different from normal.

If you edit the various widgets and remove the "business/" part of the URLs for the images, the sample images will appear. 
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #6 on: April 13, 2016, 03:22:25 PM »

Hey Tristan,

I changed the links, but still don't get all pics - especially background pics and the header including content and functions.

Please check the site: www.pingpongcup.berlin with the htaccess credentials

ppc
maus246bingo

I am really a little in a hurry to start working on our event site with the Eventfull Business Theme, so could you please contact me by email tomorrow please, to give you Teamviewer and/or Wordpress Login.

Kind regards
Thomas

I believe the issue with the images is because there were 2 versions of the theme, so the image paths for the demo had to be a little different from normal.

If you edit the various widgets and remove the "business/" part of the URLs for the images, the sample images will appear. 
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #7 on: April 14, 2016, 07:14:09 AM »

I just looked at your site again.  Anything that is missing images still has the wrong image URLs. 

Adding ?tp=3 to your URL will show you the positions of all active widgets, which will help you find the ones that still need changing:  http://www.pingpongcup.berlin/?tp=3

A lot of the demo content is custom HTML in text widgets, so you'll need to make sure you edit those as well.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #8 on: April 14, 2016, 07:25:03 AM »

Ok, but is it possible for you to fix the Eventfull Business Theme Site Shaper with the right settings, its really a lot of work for me to go through all Widgets etc. and fix all links.

I just looked at your site again.  Anything that is missing images still has the wrong image URLs. 

Adding ?tp=3 to your URL will show you the positions of all active widgets, which will help you find the ones that still need changing:  http://www.pingpongcup.berlin/?tp=3

A lot of the demo content is custom HTML in text widgets, so you'll need to make sure you edit those as well.
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #9 on: April 14, 2016, 07:45:03 AM »

Rebuilding the shaper will take some time.  This'll work right away, to help you get started faster:  https://wordpress.org/plugins/search-and-replace/

Search for "business/images/" and replace it with "images/".
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #10 on: April 14, 2016, 08:18:56 AM »

Thank you,  I will try later :-)

Rebuilding the shaper will take some time.  This'll work right away, to help you get started faster:  https://wordpress.org/plugins/search-and-replace/

Search for "business/images/" and replace it with "images/".
Logged
netzpass
Jr. Member
**
Offline Offline

Posts: 7



« Reply #11 on: April 20, 2016, 10:44:17 AM »

Hey Tristan,

thank you very much for your support. I did the replacements and the demo site looks pretty good now. Please can you have a look on it and tell if everything is ok now?

I have another question: Can I put a .mp4 or .mov Video as Header or other background?

Best
Thomas

Thank you,  I will try later :-)

Rebuilding the shaper will take some time.  This'll work right away, to help you get started faster:  https://wordpress.org/plugins/search-and-replace/

Search for "business/images/" and replace it with "images/".
Logged
Tristan Rineer
Global Moderator
*****
Offline Offline

Posts: 3858

Gravatar


« Reply #12 on: April 21, 2016, 07:18:24 AM »

I don't believe this theme supports a video background.

It appears you've missed the Top Row 2 Area 1 background in the theme options, but everything else on your site looks good.
Logged

Tristan Rineer
------------
Shape 5 Team



- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.