Forum Support

Shape 5
March 28, 2024, 08:05:39 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: can't modify quantity, add or remove items in cart  (Read 812 times)
Buddha160
Jr. Member
**
Offline Offline

Posts: 10



« on: May 06, 2016, 07:28:57 PM »

Website is a GCKstore template running on latest versions of virtuemart and joomla.

site is https://www.cerrigspeir.com/

You can add 1 item to the cart, if you try to remove the item it shows that it was removed initially but if you go to another page and try to add another item, (after the popup shows that item was added) it goes back to the original item in the cart. You can also not modify quantities. The only way for me to remove the item or add another is to log into the admin backend and clear the cache. Then it will, yet again, allow you to add 1 item to the cart and not modify it further. I have tried all suggestions posted on the virtuemart forum and so far nothing has worked. Someone suggested that it is a template issue, please help.

Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: May 07, 2016, 06:37:15 AM »

Hello,

I see the problem on the site but there's no way for a template to be causing this. The template only stylizes the site, it has no interaction with Virtuemart itself and no overrides for the component. Also, I can't replicate the problem usually Virtuemart locally. My assumption would be that it's a cache issue somewhere, does your host any kind of server caching enabled or is there caching enabled in the Joomla global configuration or a Joomla cache plugin? I would recommend disabling all of those to see if that has an effect.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.