joelsgreen
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« on: May 21, 2016, 01:44:52 PM » |
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Hi, after I set up the module and hit 'send' there's only a 'sending message' with circle showing progress, but it doesn't finish, by which time the verification has expired, nor do I receive the email. What seems to be the issue? Thanks,
- Joel
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« Last Edit: May 23, 2016, 11:56:11 AM by joelsgreen »
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jonahh
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« Reply #1 on: May 23, 2016, 12:18:40 PM » |
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Hello Joel,
If you can post a URL where this occurs I can take a look at this for you first hand. Not sure whats going on right now without looking at it.
Thanks,
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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joelsgreen
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« Reply #2 on: May 23, 2016, 12:34:53 PM » |
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Thanks Jonah...here you go: www.dcpr.comIts on all pages except home. - Joel
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joelsgreen
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« Reply #3 on: May 24, 2016, 10:06:24 AM » |
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Hi Jonah - Any update? Thanks.
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jonahh
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« Reply #4 on: May 24, 2016, 12:38:38 PM » |
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I just took a look but I don't see it published on your site?
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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jonahh
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« Reply #6 on: May 25, 2016, 12:30:32 PM » |
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Ok please try downloading the php mail method one from here and install this instead of your current version (the Joomla mail method). I just added this php one to the downloads as you can see from the hits and this should fix it for you: http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,267/
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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joelsgreen
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« Reply #7 on: May 25, 2016, 01:38:38 PM » |
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Thanks for the follow-up. I've downloaded and 'tried' installing it - the module manager says the install was successful, but then I'm unable to locate the module from the list. I've tried clearing the cache. Sorry - any recommendations? - Joel
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« Last Edit: May 25, 2016, 02:34:25 PM by joelsgreen »
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joelsgreen
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« Reply #8 on: May 26, 2016, 07:30:43 AM » |
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Jonah - I have the module working now. Thanks for your help with the new version!
- Joel
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jonahh
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« Reply #9 on: May 26, 2016, 12:47:26 PM » |
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Great glad to hear its working!
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Jonah Hall ------------ Shape 5 Team - Need a great host for your website? We highly recommend siteground.com!
- Put your trust in the hands of our extremely qualified staff to get your job done right! - Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:Install Firebug
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