Forum Support

Shape 5
March 28, 2024, 03:16:40 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Adding email adress..  (Read 768 times)
ciacky
Jr. Member
**
Offline Offline

Posts: 15



« on: June 07, 2016, 12:56:30 AM »

Hi, I can not operate the MailChimp module.

I enter the API.
I enter the ID of the list created in this way ...

API: Only the number
ID: Only the number in the generated html code

But when I go to see a email for enrollment in the front end, it gives me this error: Adding email adress ..

I also tried to insert after the ID code symbol '. But not right.
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: June 07, 2016, 10:50:55 AM »

Hello,

If you can PM me Joomla login details to your site I can take a look at this and see why its not working. 

Thanks
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #2 on: June 08, 2016, 12:00:06 PM »

I'm not sure what the issue is, this is what I'm seeing when you try to send. Its definitely not an API key issue as you can click and get the below. This means the valid email portion of the JavaScript isn't even running yet at this point, the API key check is the last thing to run which happens after the valid email check. But if you just go to your site and click submit without even entering an email address you get the below. Perhaps chat with your host and see if they can help? Sounds like a server issue to me, maybe they can check server logs.

"NetworkError: 500 Internal Server Error - http://www.macro-systems.it/modules/mod_s5_mailchimp_signup/files/store-address.php?ajax=true&email=Indirizzo%20email..."
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
ciacky
Jr. Member
**
Offline Offline

Posts: 15



« Reply #3 on: June 08, 2016, 12:48:18 PM »

I have some basic html code and programming but my job is another. I tried to control the server configuration and the parameters of my provider, but without finding a solution. I think it will take away that module. Sin was beautiful and functional.
Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #4 on: June 09, 2016, 11:25:42 AM »

Yeah its very odd, the only other thing I suggest is installing one of our Site Shapers in a sub folder on the same server. Then test and see if it does the same thing there. that would verify if it definitely is a server issue or just something related to the configuration of this one Joomla install its not working on.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
erixis
Jr. Member
**
Offline Offline

Posts: 13



« Reply #5 on: August 08, 2016, 05:34:13 PM »

I'm getting the same error. Just hangs with 'adding email address', even if I don't enter an email address into the form.

Site is here: http://new.ronadamsentertainment.com/

When I turn on error reporting, this shows up in the module itself, before submitting anything.


Strict Standards: Only variables should be assigned by reference in .../modules/mod_s5_mailchimp_signup/tmpl/default.php on line 17
« Last Edit: August 08, 2016, 05:36:04 PM by erixis » Logged
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #6 on: August 09, 2016, 02:23:16 PM »

Oh you need to disable strict standards in your php settings and this will probably fix the issue.
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.