Forum Support

 
Advanced Search


[1]

Offline arrozdoce
Free Member
Posts: 4
Posted on: June 12, 2016, 02:48:47 PM

The appearance and font, are completely different from demo

see
http://desbravadores.pt/
Logged

Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 13, 2016, 12:17:20 PM

Hello

If you can PM me Joomla login details I can take a look at this for you. Not sure whats going on off hand.
Logged

Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 13, 2016, 01:33:29 PM

Taking a look I don't see anything setup incorrectly. Can you disable all 3rd party plugins? I see some ajax and editor plugins in the admin. It seems like something is conflicting causing this issue.

Also can you install a fresh copy of the Vertex framework patch? I want to be sure you are completely up to date with this too:
http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/

Thanks
Logged

Offline arrozdoce
Free Member
Posts: 4
Posted on: June 13, 2016, 02:26:12 PM

Hi Jonah

I removed 3 party plugins and updated  Vertex framework patch

unfortunately the problem keeps
Logged

Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 14, 2016, 12:50:34 PM

Ok would you be able to PM me FTP login details? I need to dig into the image fader files, not sure off hand from the frontend at this point why its not working.

Thanks,
Logged

Offline jonahh
Free Member
Posts: 23789 WWW
Posted on: June 17, 2016, 06:36:59 PM

Ok found the issue, it was a 3rd party plugin called "System - JB Library" It was adding JavaScript that broke the image fader and also "Content - Gallery for K2". Once disabled it now works fine.
Logged
[1]

Jump to:  


Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Page created in 0.02 seconds with 21 queries.
Need some help getting your site up and running? Be sure to check out our tutorials area, post on the forum or hire us
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.