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Author Topic: Login Form doesn't appear in Mobile View  (Read 576 times)
dbowles
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« on: June 21, 2016, 09:39:19 PM »

I am unable to get the Login form to appear in mobile view, only the text appears but no form to login. I have both the login and register module published to the login and register positions. The registration form appears with no issues when the + is clicked on. Also, the login form appears as should when in desktop view. I have used various mobile browers to ensure this is an issue and have enclosed attachements. Any assistance is welcomed. Thank you.
« Last Edit: June 22, 2016, 12:06:30 PM by dbowles » Logged
jonahh
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« Reply #1 on: June 22, 2016, 11:32:05 AM »

Hello,

First I would install fresh copy of Vertex patch here to be sure this doesn't fix the issue:
http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/

If this doesn't fix the issue can you post a URL then so I can take a look first hand?

Thanks,
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Jonah Hall
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dbowles
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« Reply #2 on: June 22, 2016, 12:00:16 PM »

Hello,

First I would install fresh copy of Vertex patch here to be sure this doesn't fix the issue:
http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,307/

If this doesn't fix the issue can you post a URL then so I can take a look first hand?

Thanks,

I am on the very lastest version of Vertex, but will try that once I get home.

In the mean time so you can check.

The link to my site is plackards.com/demo

As you will see the login form appears as should on a computer but if you use a mobile device it doesn't appear at all
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jonahh
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« Reply #3 on: June 23, 2016, 12:44:02 PM »

I just tested on desktop (by shrinking screen down) and on an iPhone and I can click both the + and user icon and both work for me. I can see the login module slide down and the register one too. Maybe try clearing the cache on the mobile you are using? Not sure what else would cause it not to show for you.
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Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
dbowles
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« Reply #4 on: June 23, 2016, 01:24:33 PM »

I just tested on desktop (by shrinking screen down) and on an iPhone and I can click both the + and user icon and both work for me. I can see the login module slide down and the register one too. Maybe try clearing the cache on the mobile you are using? Not sure what else would cause it not to show for you.

Thank you but I fixed the issue by disabling the custom login module with the "click here to register" link. With that published the login forum wasn't appearing.
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