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Author Topic: Velocity index blank after upgrade to Joomla 3.6  (Read 443 times)
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Posts: 171

« on: July 14, 2016, 07:31:57 AM »

Hi, I have a Developer's License.

I upgraded Joomla to the new 3.6 and now my website's index page is blank:

I can do "view source" and see source code but the site won't display.

I did the following hoping I could restore their website:
- manually upgraded to Vertex4
- went to "database" --> "fix" and click fixed

*When I assign another template like protostar or beez3, the index page DOES display, so that's telling me it's a problem with the shape5 Velocity Template.

Can anyone please help me?

My client's site is completely down and everyone is very upset.

Thank you!
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Posts: 28743

« Reply #1 on: July 14, 2016, 12:24:33 PM »


Your site is loading with no issues for me.

I just tested it in 3.6.0 and it is working no issues at all. If you still have the problem, I would suggest disabling all third party extensions in case one of them is causing the problem; templates do not use the same position names so often times extensions will load with one template and not another.

Mike Knott
Shape 5 Team

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