Forum Support

Shape 5
March 28, 2024, 07:38:45 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Velocity index blank after upgrade to Joomla 3.6  (Read 717 times)
marleyman
Jr. Member
**
Offline Offline

Posts: 171



« on: July 14, 2016, 07:31:57 AM »

Hi, I have a Developer's License.

I upgraded Joomla to the new 3.6 and now my website's index page is blank:
https://www.rochesterfranciscan.org/

I can do "view source" and see source code but the site won't display.

I did the following hoping I could restore their website:
- manually upgraded to Vertex4
- went to "database" --> "fix" and click fixed

*When I assign another template like protostar or beez3, the index page DOES display, so that's telling me it's a problem with the shape5 Velocity Template.

Can anyone please help me?

My client's site is completely down and everyone is very upset.

Thank you!
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: July 14, 2016, 12:24:33 PM »

Hello,

Your site is loading with no issues for me.

I just tested it in 3.6.0 and it is working no issues at all. If you still have the problem, I would suggest disabling all third party extensions in case one of them is causing the problem; templates do not use the same position names so often times extensions will load with one template and not another.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.