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Author Topic: Contact Us page  (Read 715 times)
acdynsol
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« on: July 24, 2016, 02:14:40 PM »

I am getting an error when I open my contact us page and it says Geocode was not succeful for the following reason: REQUEST_DENIED and the map with the address does not load up. How can I fix this problem.

Thanks,
Edwin
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mikek
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« Reply #1 on: July 25, 2016, 06:22:29 AM »

Hello,

Update your site to the most recent version of the S5 Map It module if it's published on that page. Also, if the map itself doesn't show after you update, Google now requires an API key to use the map script, which is there is a field for in the newest version of the module.

http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,68/
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Mike Knott
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


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acdynsol
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« Reply #2 on: July 25, 2016, 04:48:02 PM »

Thanks for the response!

Also how can I change the map image at the bottom, I went into custom 7 and bottom 3_1 but there is nowhere where I can make the change of the image. Can you guide me please.

Thanks,
Edwin
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mikenicoll
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« Reply #3 on: July 25, 2016, 10:28:07 PM »

Hello,

This can be controlled in Vertex under the Row Backgrounds area. The image is output to the following position from the back end:

#s5_bottom_row3_area1
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
acdynsol
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« Reply #4 on: July 26, 2016, 06:58:06 AM »

Thanks for the quick response! I found it now.

-Edwin
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mikenicoll
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« Reply #5 on: July 28, 2016, 01:19:25 AM »

Let us know if you have any further questions!
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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