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Author Topic: Blank Popup Box for insert/upload images  (Read 461 times)
daxomega
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« on: August 02, 2016, 03:09:09 PM »

Hello,

Each time we try to upload an image to the site thru the backend, when the button is hit in the editor, a blank popup screen shows up and we can't do anything. This happens with the default editor and jce. It happens in the articles section and even when trying to upload a logo in the template section.

Thanks for any help!

Bob
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mikek
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« Reply #1 on: August 03, 2016, 07:03:49 AM »

Hello,

The template wouldn't control any of this, template files are only loaded on the frontend. I would suggest upgrading Joomla to the latest version and then disable all third party extensions in case one is interfering.
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Mike Knott
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daxomega
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« Reply #2 on: August 08, 2016, 09:38:08 AM »

Thanks for the feedback. I am using the current version of Joomla. It seems like any dialog popup box is not working, including things like adding a new menu item.
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mikenicoll
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« Reply #3 on: August 08, 2016, 05:54:19 PM »

Hello,

Try a different web browser and disable any 3rd party extensions you may have added.

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


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- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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