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Offline leangreene
Free Member
Posts: 9
Posted on: August 10, 2016, 06:18:44 AM

Hello,

1. Images that are in my domain, ie: ojh.ca/images do not show up in my images library in my admin.
2. I tried your technique using the ?tp3 command and I see labels but can't see where these labels indicate what photo goes where and in the widgets area, even if I open these widgets data pull down boxes I still cant see any reference to a picture.
3. I also went into the slider that contains the copy that shows up over top of the photo and I changed it to my own copy  and hit save but it still shows to original copy.

Am I using the latest vortex? Please help

Thanks,

Len
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: August 10, 2016, 07:46:41 AM

The images folder isn't indexed by WordPress, it's just where most sample images from the shaper are stored.

Which images are you referring to?  The ones that slide in are in text widgets, located in the position next to where they each appear on screen.  The ones in Masonry are the "Featured" images for the posts that Masonry displays.

Do you have a cache plugin installed?  If the content for Image and Content Fader isn't changing when you save it, that would be my only guess as to the cause.
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Offline leangreene
Free Member
Posts: 9
Posted on: August 12, 2016, 06:44:34 AM

The images folder isn't indexed by WordPress, it's just where most sample images from the shaper are stored

.- BUT YOU AREN'T TELLING ME HOW OR WHERE TO UPLOAD MY IMAGES OR WHERE THE POINTERS ARE. ARE MY IMAGES SUPPOSED TO SIT WHERE THESE ARE SITTING IN THE IMAGES FOLDER?

THEN WHAT IS THE PURPOSE OF THE MEDIA LIBRARY IN MY ADMIN PANEL?....

THAT'S GREAT PLACING YOURS INSIDE THE IMAGES FOR THE STORAGE OF DEMO PICS THAT WE CAN'T USE

BUT TO MAKE MY SITE TO LOOK UNIQUE HOW DO I CHANGE THESE TO MY OWN PICS? IMAGE LOCATIONS IN YOUR DEMO SEEM TO BE IMPOSSIBLE TO FIND SINCE THEY ARE NOT IN MY MEDIA FOLDER. JUST TELL ME HOW TO DO THIS IN THE MOST SIMPLEST METHOD SO I CAN UPLOAD THEM INTO THE SPOTS WHERE THEY NEED TO GO. IF YOUR SAMPLE IMAGES ARE RESIDING IN THE IMAGES FOLDER...TELL ME WHERE MINE ARE SUPPOSED TO RESIDE.

 IF CERTAIN ONES ARE IN WIDGETS TELL ME WHAT WIDGETS AND WHERE IN THE WIDGET THEY ARE, AND WHERE IN THE PULLDOWN MENUES THEY ARE. YOU CAN'T EXPECT TO HAVE NON PROGRAMMERS AND DIY PEOPLE TO HAVE TO HUNT ESPECIALLY WHEN THE DEMO IMAGES AREN'T EVEN IN THE SHAPER, NOW YOU HAVE BLANKS IN THERE, BUT EVEN THESE ARE BURIED IN WIDGETS THAT I HAVE TO SEARCH AND GUESS WHERE YOU HAVE HIDDEN THEM.

CURRENTLY, MY HOME PAGE DOESN'T DISPLAY THE SLIDER ANY MORE AND FOR NO REASON AS ALL I DID WAS FLUKE INTO FINDING THE LOCATION WHERE THE SLIDER COPY WAS LOCATED, THEN CHANGED AND SAVED THE COPY AND I NOTICED THAT IT DID NOT SAVE, SO THEN I WROTE TO YOU IN THE LAST POST AND YOU VAGUELY EXPLAINED THAT I MUST NEED A CACHING UTILITY OR PLUGIN, BUT SINCE THEN NOW THE HOME PAGE WITH THE SLIDER IS NOT SHOWING UP AT ALL.

Which images are you referring to?  The ones that slide in are in text widgets, located in the position next to where they each appear on screen.  -

PLEASE JUST TELL ME WHERE THESE IMAGES ARE. I NEED TO CHANGE THE IMAGES TO MY OWN, I HATE HAVING TO GUESS WHERE YOU HAVE HIDDEN IMAGES THAT NEED CHANGING INSIDE WIDGETS,

The ones in Masonry are the "Featured" images for the posts that Masonry displays. -

WHERE ARE THESE? IN MY IMAGE LIBRARY?? CAUSE I CAN'T SEE THEM IN THERE.

Do you have a cache plugin installed? 

If the content for Image and Content Fader isn't changing when you save it, that would be my only guess as to the cause.

-PLEASE DON'T GUESS, I HAVE PAID FOR THIS TEMPLATE AND WILL BE EACH AND EVERY YEAR IF I CAN GET IT WORKING, RIGHT NOW YOU ARE BEING VERY VAGUE WITH YOUR HELP. I HAVE INSTALLED A CACHE PLUGIN CALLED W3 CACHE, BUT NOW I GET THIS MESSAGE: FTP credentials don't allow to copy to file /home/ojhcyb/public_html/wp-content/advanced-cache.php

ALSO, I CAN'T FIND YOUR REPLYS TO MY POSTS IN MY MESSAGES IN MY PROFILE? ALL THOSE MESSAGES IN THERE ARE BACK FROM MARCH, TO GET THROUGH THIS SETUP PERIOD IT WOULD BE NICE TO SEE WHERE ALL THE TECH SUPPORT ANSWERS ARE IN ONE PLACE. THIS MESSAGE I HAD TO REMEMBER HOW TO FIND IT, MEANWHILE I HAVE A CONSOLE WITH OLD MESSAGES.

PLEASE, SINCE ITS BEEN MONTHS TRYING TO GET THIS SITE UP, WOULD IT BE POSSIBLE TO SPEND 5 OR 10 MINUTES TO WALK ME THROUGH THE WAY I AM SUPPOSED TO GET THESE THINGS DONE. I WILL TAKE NOTES SCREEN CAPTS OR WHATEVER OTHER METHODS TO MAKE MY SITE LOOK AND WORK LIKE THE DEMO EXCEPT WITH MY OWN IMAGES.

YOU HAVE MY EMAIL, PLEASE LET ME KNOW IF AND WHEN WE CAN DO IT, THANK YOU.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: August 12, 2016, 07:54:41 AM

If you are just wanting to replace the sample images, then you would use an FTP client (I recommend FileZilla) to replace the existing images in the /images folder of your site.


To find where a specific image is located, you will need to look at the code in whichever text widget holds it.  Without being told exactly which images you are referring to, that's as specific as I can be.  There are dozens of themes, all of which were set up for WP by me, I can't remember the specifics of every single one; but if I know what exactly you're looking for, I can inspect the demo with Firebug, and that will provide the information you need.


As I mentioned already, the images for Masonry are the Featured Images associated with the posts displayed by Masonry; to change them, you need to edit each post individually.  With the exception of the background images, which can be set in the theme options (under Specific, or Main -> Layout, depending on if it's something special for the theme), all non-Masonry images are going to be widget content, mostly as code in text widgets.  In the text widgets, you'll be looking for something similar to "[demourl]/images/imagename.jpg".  The "[demourl]" shortcode is interchangeable with [siteurl], which becomes the main URL of your site (in your case, "http://ojh.ca/"), anything following that is where the image is located on your site; the only demo images that are not located in the /images folder of the site are the ones for Masonry, because those could only be attached through the built in WP media uploader.


Unfortunately, I cannot provide support outside of the forum; even if I could, I would not be comfortable doing so for someone who feels it is acceptable to yell at the only person capable of helping them.


If you can make a detailed list of everything you want to change, I will do my best to give details on how to make those changes.  It may not be until Monday or Tuseday though, as I have to leave for my other job now and will be working there all weekend, with only a couple hours available Monday morning before heading back there.
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Offline leangreene
Free Member
Posts: 9
Posted on: August 13, 2016, 04:45:04 PM

Im not really yelling, Im frustrated, and I feel that if you're not sure where these images are then you should really understand my frustration.

I'm a handyman, not a coder or html guy, but I like your template as I thought it would be the best choice for the best look and feel, however it is much farther from turn key than I thought in getting the structure to look custom.

I know how to blog and put images into the blog post with images etc. it is the overall structural look of mine that I need to differ from the demo and having to dig deep into the code and widgets is something I really had not predicted during the purchasing stage. Again I apologize for making you feel bad in any way.

It boils down to in the end:

Can I successfully launch a really cool looking site for my business and to be able to maintain it myself?

I'm hoping the answer is yes.

After reading many SEO tips I remain confused that you want me to name my images the same as what you have named yours including the logo (s5_logo) because after reading SEO tips online and even in the SEO plugins available for wordpress it recommends that you name even photos, pics, graphics in a name that makes sense to your business.

See how easily I get confused.

I feel that the more knowledge I seem to gain in this field the less likely chance I have to succeed.

Again can you see my frustratrion?
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Offline leangreene
Free Member
Posts: 9
Posted on: August 15, 2016, 06:27:36 AM

List of tasks to change template structure:

- Upload all template structure images into the proper widgets and the slider pictures
- I will need to know the minimal size of these images (for fastest load times)
- Need to know where to upload the mp4 for the video clip and change the name to my own, also need to know how long the video should be and also the best resolution.
- Paste in my social icon URLs
- Get the W3 caching plugin working so I can get the Slider Labels working.
- Get the form working.

I went through all the active widgets and still can't find where these images other than the logo are. I want to change the logo name to oddjobshandyman.jpg and want to name all photos differnet from the demo for CEO reasons if possible.
« Last Edit: August 15, 2016, 06:30:18 AM by leangreene »
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: August 15, 2016, 07:42:08 AM

Im not really yelling, Im frustrated, and I feel that if you're not sure where these images are then you should really understand my frustration.

   It's not that I'm unsure where the images are.  All sample images are located in the /images folder, the only exception is the Masonry images, which are in the wp-content/uploads folder.  The thing that changes between releases is where the images are called as content, and even then, it's just a matter of figuring out the position of the widget, and changing the options or code.

I'm a handyman, not a coder or html guy, but I like your template as I thought it would be the best choice for the best look and feel, however it is much farther from turn key than I thought in getting the structure to look custom.

   There is a basic understanding of how to use WordPress that is required (and therefore assumed) when using any WordPress theme, not just the Shape 5 ones.  The Shape 5 themes are more complex than most, but the same principles apply.  It's just a matter of placing the widget-based content in the appropriate locations, and working with any other content or settings needed.  There may be a little steeper learning curve than the most basic themes out there, but that's to be expected with the amount of flexibility given.

I know how to blog and put images into the blog post with images etc. it is the overall structural look of mine that I need to differ from the demo and having to dig deep into the code and widgets is something I really had not predicted during the purchasing stage. Again I apologize for making you feel bad in any way.

   The demo content is primarily used as an example of the full capabilities of what can be done with the theme by a developer, making adjustments to that demo content doesn't necessarily require the knowledge of a developer, but having a minimal understanding of basic HTML is a big help.  I recommend checking out the Codecademy HTML and CSS course to learn the basics of how HTML and CSS work; it's free, and if you combine that with Firebug, you should be able to figure a lot of things out on your own, which is generally faster than waiting on support.


It boils down to in the end:

Can I successfully launch a really cool looking site for my business and to be able to maintain it myself?

I'm hoping the answer is yes.

   You can absolutely get your site to a point you're happy with and be able to maintain it; once you've got it set up, the rest is significantly easier.  Making the basic changes up front is the most difficult part, and I will do my best to explain that to you in a way that makes sense.


After reading many SEO tips I remain confused that you want me to name my images the same as what you have named yours including the logo (s5_logo) because after reading SEO tips online and even in the SEO plugins available for wordpress it recommends that you name even photos, pics, graphics in a name that makes sense to your business.

   I was making that suggestion as the easiest way to change the images, it's not required to do it that way.

List of tasks to change template structure:

- Upload all template structure images into the proper widgets and the slider pictures

   If you are wanting to upload your images through the admin, you can just gather all the images you intend to use and upload them through the media library in the admin.
   
   Once the images are uploaded, you can click the "edit" link for each image, then copy the "File URL"; this is what you will need in order to replace the existing images.
   
   For each image that you want to replace, paste the file URL for the new image in the location that referenced the old image; this is the part that is most difficult, because you have to find where the old image is being referenced (in a widget, theme options, etc).  Like mentioned previously, the easiest way to find that out is with the "?tp=3" URL modification.  The closest label to the image is most likely where the widget is located, then you just have to look in the HTML for the image URL (most likely [demourl]/images/imagename.jpg or similar), and replace it with the new URL.

- I will need to know the minimal size of these images (for fastest load times)

   The demo images are optimized for size, I recommend basing your new sizes on the size of the old image.



I have to leave for my other job now, but I'll do my best to answer the rest of your questions first thing tomorrow.
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Offline Tristan Rineer
Free Member
Posts: 3858
Posted on: August 16, 2016, 07:52:01 AM

- Need to know where to upload the mp4 for the video clip and change the name to my own, also need to know how long the video should be and also the best resolution.

   You can upload your own clip through the media uploader, just like with the images.  Also the same as with the images, you'll need the file URL to put in the widget, which is a text widget in Top Row 2.2.  The video length can be whatever you want, but the one in the demo is 14 seconds long and the size is 640x480.

- Paste in my social icon URLs

   The social icons are in a text widget located in Custom 1.  You can add any additional icons by duplicating an existing one, changing the URL, and changing the "ion-social-" class to whatever you want the new one to be.  You can find a list of all the possible icons here: http://ionicons.com/  Clicking on the icon you want will show a popup with the class you'll need to use.

- Get the W3 caching plugin working so I can get the Slider Labels working.

   When I was asking if you had a caching plugin installed, I was asking because it may be the cause of the problem, I wasn't suggesting that it was needed.

- Get the form working.

   I'm not sure what you're asking about here.

I went through all the active widgets and still can't find where these images other than the logo are. I want to change the logo name to oddjobshandyman.jpg and want to name all photos differnet from the demo for CEO reasons if possible.

   The logo can be changed using the same method I described for the other images, all other images are still in the widget content, it may just take a little while to find the actual URL in the ones with more complex code.  Remember: most image URLs from the demo content are going to start with either the [demourl] or [siteurl] shortcode, which won't be needed when you replace those URLs with your own.


I hope all this information is helpful enough.  Feel free to ask more questions as needed, and I will do my best to answer.
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